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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,626 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed 2 Roku’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was kind, helpful, and got my Roku’s installed and working on 2 tv’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and answered our questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they install our Firestick and connect it with our Logitech remote they looked and fixed our outdoor speaker.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Kathy. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The tech was on time and took his time to resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They solved my problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They also patiently taught me how to use the remote to access my net flix and prime accts and get back to the national channels Very polite and pleasant young men

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jean from Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jean was wonderful. He was able to connect the antennae and Roku devices quickly, was able to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming Serving Installation and Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help connect and set up Roku without having to remove our 75" TV from the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze thanks to Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helpfully showed me all the functions, unfortunately most of which I have forgotten. Do you have some kind of tutorial that technically challenged people like me can attend?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. The 2 men were very professional and extremely efficient. Highly recommend them . A+ service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Quads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped my stepson hook his internet up , tv and blue ray. They did a great job. Happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cut the cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was one of the best ever. Great job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joyce love the sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys very nice associate with the knowledge of the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and kind Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents were very attentive to what we wanted added to our system. This was a sound bar and DVD player. They did an excellent job and were friendly and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having difficulty connecting some Roku devices. They were prompt and friendly helping to resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The work was done quickly and correct!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service provided by technicians!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv remote set upJB21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent programed and set all the tv remotes and boxes up for us and show my family members how to use them excellent service I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was incredible and very patient with me! They set up everything in my TV and the Roku device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my older equipment with my new T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant. They wore masks and covered their shoes. The knew what they were doing which is why I purchased their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside installing my tv they also installed my soundbar and dvd player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OTA antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed in attic. Works great Receiving all local channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Giovanna are excellent techs. Very courteous, professional and friendly

    I would recommend this to a friend