Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2626 reviews
(2,626 customer reviews)to a friend
Rated 5 out of 5 stars
home set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these guys are the best, they know their craft and are so helpful, pleasant and great to deal with
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad rises to the occasion for senior couple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.prompt polite, got the job done, answered all our questions and very patient excellent experience.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set-up my equipment.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set- up my equipment . He was very knowledgeable. He was nice, and friendly. Had very good customer service.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
geek squad set up my remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For those of us who are technologically challenged the service was wonderful, Kind of expensive to set up a TV remote but for us it was worth it.j
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad on My new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The support from the Geek Squad was exceptional The tech was thorouh.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Thanks for the help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He hooked up my dvd fast, showed up on time, actually a little early.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My box was hooked up and it works better than my old one the gentleman that hooked it up was helpful and kind I really appreciated his help
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they got my Blue Ray hooked up and operational quickly, and showed me how to view them.
I would recommend this to a friendRated 3 out of 5 stars
Not quite as technically on point as I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite as technically on point as I expected. I had to techs come out and install a handful of devices to my new Samsung TV, as well as assemble a new TV stand which ultimately housed the new TV and all of my technology. The biggest issues I had were that the Apple TV and PC both did not work, they didn’t show up on my TV. After a few minutes of trying to get the PC to show up on the TV, it finally did, but was stuck in BIOS mode. I never got it out of this mode, eventually it stopped entering BIOS mode upon start up and got worse,… it got to the point where all I would get on my display was a black screen, the Computer was unresponsive in every way and only put out a black screen through HDMI to my TV. Finally, the last problem was one of my external hard drive‘s was cracked and no longer worked when plugged in.
This review is from Video Device Setup
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .I appreciate that you took the initiative to share your experience with us. I know I’m always frustrated when my tech doesn’t work the way I expect it to and it sounds like you still have a few issues to work out with your device setup. To speak about possible options going forward, I would suggest calling Geek Squad at (800) GEEKSQUAD or (800) 433-5778.
Rated 5 out of 5 stars
The experience was the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best Technician’s ever! Very patient and kind.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was great couldn’t promise if the product could deliver what I needed but that was understandable.
I would recommend this to a friendRated 5 out of 5 stars
Great service by all techs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 75 inch TCL Roku TV and had it installed in my family room. The 2 female techs were very professional and taught me how ro use the system without any issues.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aaron from Geek Squad was great. He answered all of my questions and took the time to make additional suggestions.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
65” Sony Bravia OLED television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a stellar job. No issues, very professional and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great! They called back when I had an issue and were polite and helpful!
I would recommend this to a friendRated 5 out of 5 stars
Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job by the installer. No issues at all. Would use again.
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job on programing tv. Would use them again.Kudos.
I would recommend this to a friendRated 5 out of 5 stars
apple tv system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the technician got the system working in a mater of minutes
This review is from Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents were quick and efficient .... explained the solar remote quite well
I would recommend this to a friendRated 5 out of 5 stars
Better than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the young man that can to set up my purchase was very kind and patient with some one who only want to know what button to push, what to expect and who to call if my expectations were not met.
I would recommend this to a friend
