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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,626 reviews
  • Rated 5 out of 5 stars

    Geek Squad remote setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fantastic job and was so very informative. Was really pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FireStick Install and Remote update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh set up the fire stick for me and updated the new Logitech Elite remote control I had purchased from Best Buy on line. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Danny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danny hooked up my Roku for us. He was great! Very helpful, knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered and installed my tv Efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my TV correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my TV and answered all my questions in good time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick and thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scarlett, the Geek squad agent, was knowledgeable and courteous. She had a thorough understanding of how the Apple 4 K device works and how it fits in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both competent and friendly. Patiently worked through the existing system to successfully install an additional Sonos connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE INSTALLATION TOOK VERY LITTLE TIME.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS VERY PLEASED WITH THE SERVICE I RECEIVED. THANKS FOR BEING SO PROMPT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong being a geek squad member, technology keeps on changing so with these guys your set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep was very courteous, quick and very efficient. He answered all my questions and I couldn't have been more pleased. Thank you, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and installed my new TV. They also answered all my questions and gave me useful suggestions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job!! The technicians were nice and resourceful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad from Best Buy were professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad installed our fire sticks. They were pleasant and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Happy customer. Guys you can trust. Installation was fast and my TV works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent resolved my issue and showed me how to maneuver the wall mounted TV. He was very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Thomas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my Total Tech purchase. As an older person I need all the assistance available!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, connected all items, worked hard and competently. Wished they could have had more time to complete the job. I phoned for another appointment and received one for two weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very knowledgeable, efficient and totally explained the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antenna Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members, Jason and Jessica did an excellent job of installing the antenna at my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up my Tablo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren't even sure how to classify this but they put it under video installation and it went very smoothly. Took him about a half hour and it was completely set up with no problems!

    I would recommend this to a friend