Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,626 reviews
  • Rated 5 out of 5 stars

    DVD and vcr hook up service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. He did a great job. Dident realize that I can get my vcr working. Have a lot of tapes. And DVR have a lot of dvd,s too! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a Great job installing and explaining how everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped set up internet on my TV. Even came back when I was having problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming happened!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my streaming to work. He was very patient and had me practice several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks do the best work. I will always use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up purchased computer and transferred my data. Was very patient to explain what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the first time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar and Ben were amazing! Super all around! Really impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and connected it to my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my DVD working again. At home. Thanks. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were very good and quick and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV with no problems. It would have taken me a lot of time and with questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several geek squad interactions and most have been favorable. The only negative has been their seems to be an urgency which stresses me, the customer out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys fixed our Tv system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were incredible knowledgeable and helpful please mention to them my review Eric R.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was quick and well done

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt, on time, and seemed to really care about answering all of my questions and concerns. He was professional, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaw made me glad I selected them. Sa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents answered all of my questions and made sure I understood how to use my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damian was excellent. He combined the old with the new and they operate flawlessly. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad equals a no stress setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and setting up by the Geek Squad was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    daleo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek Squad service. Every thing worked when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should price by the time after base price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technical was great. However the price for 15 minutes worth of work was outrageous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my surround system!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great, clean and efficient while on the property! Very knowledgeable staff!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with pictue quality. I feel there could setting adjusted for a better picture.

    I would recommend this to a friend