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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,626 reviews
  • Rated 5 out of 5 stars

    Geek Squad Agents are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents set up our 4K ultra HD Tv and we are so glad they did. They were extremely knowledgeable and expertly set-up all the devices needed for optimal 4k TV enjoyment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sage is his name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, he knows his job very well. Glad to have him as my tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courtesy and dependability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed and connected my TV with antenna and made sure picture and sound quality was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, Knowledgeable, Tidy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team surpassed my expectations on every level. Super impressive guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Fire Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service was done. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped Nana set up her new TV bought at Best Buy!!!...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Roku system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional employees, came in a timely manner and set up my Roku successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Good Hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while. Complicated. The team did a great job. Much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected and set up TV and SoundBar to all my devices and were so professional..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu Ray set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was fast curious and knowledgeable. Billy was training some new "geeks" and they did very well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Programmed my smart t.v. with the fire stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience the with the geek squad was excellent. Very knowledgeable and pleasant to deal with. Recomend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to win the money you better believe it because

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed new connection for antenna.. adapter was broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    received more rhan I paid. Geek Squad consulted c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician immediately assess rthe problems and instructed me to obtain specific papers and parts that were not readily available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the device very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ty Very efficient, courteous and professional. The device was set-up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent solved my problem.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When all else had failed, Ms. Younus suggested a creative solution, got a new device working with my system, and showed me how to use it. Works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hadn't used the topbox so they made sure it work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my Blue tooth device but the VCR did not work so that was not connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out twice to help me troubleshoot my TV/FIRESTICK!!! THEY ARE GREAT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was great. Speaker mount stuck out further than any of us liked but it was only one that would work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they were on time and very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob and Dave were the best,just bought a new 50 inch tv and I requested they come back for the install

    I would recommend this to a friend