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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,626 reviews
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that did the set up was extremely helpful and we appreciated the timely service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my home theater system. They were expert, friendly, and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mas-Tec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nelson installed our alarm system efficiently and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed new set top boxes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed new voice activated set top boxes for my three T.V.'s quickly and efficiently. I was very pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek installed my Fire Stick and WiFi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Technician was great, they always are great. I uses the Geek Service a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV /cable hook up/Set Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe was the VERY BEST! I wish he lived in our neighborhood because we would have him to dinner often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed projector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben was on time, professional, and explained thoroughly the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up all devisees I needed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lifesavers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and very helpful. really had patience with an old guy who is not very tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always provides knowledgeable and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad we’re awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very helpful and we decided I didn’t really need an Apple TV as I had a smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our fire stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed our Fire Stick quickly and gave full instructions for it's use. Even showed us how to get our favorite Netflix and other shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed my DVD device and provided helpful instructions in a professional, friendly manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    knowledgeable and efficient set up visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been very diligent working on various setups in my Victorian home that presents certain difficulties in ensuring transmission through walls etc. All Geek Squad technicians have been knowledgable and efficient at problem-solving for this setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents in are excellent inside the store and out. They come for my computer, phones too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work by agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up receiver, then clearly and thoroughly explained operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV wall mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV and connected it to all the necessary devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Servicr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed installed Roku and found the wifi was too weak; he returned to upgrade the Wifi. All works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, helpful and kind Geek Squad Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neil was amazing! Helpful, kind and so hardworking. Very knowledgeable and helped us make a great plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very help full and good at finding and fixing the problem

    I would recommend this to a friend