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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,626 reviews
  • Rated 5 out of 5 stars

    bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very help full and good at finding and fixing the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and professional technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marc, our technician, was a great teacher as well as mounting the tv along with a sound bar and a fire stick... I highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed efficiently and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They connected our speakers and other devices to the new tv. Then they went through how to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad agent diagnosing a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to diagnose the problem with my blue ray player and made a recommendation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, explained it all and checked performance prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saves the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amal quickly sorted out our TV DVR issues, recommended hardware improvements. Working better now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cable box remote installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent program all our remotes and showed the family how to use them very helpful service I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shooting my Amazon Fire Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech who took his time troubleshooting my system and giving me different ideas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent activate my Sony soundbar. He was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch sit up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sit my 75 inch tv so I only have use one remote Took there time to explain how it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv and connected it as needed. Instructed me on useage. Answered all questions quickly and concisely. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personnel hooked up the Amazon firestick - competent and pleasant individual.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV, SOUNDBAR AND MESH WI-FI INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and knowledgeable. Took some time to familiarize ourselves as we changed from ROKU to APPLE for streaming options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed DVD player and answered all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new 4K DVD player and moved my old BluRay player to my other TV. They also added Disney+ to my television menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. They installed our new home theater in no time. They programmed everything. Great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad fixed the problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad member arrived on time, quickly fixed the connection and showed me what not to do. As a result, everything is working well. And I feel more competent. Thanks to the knowledgeable squad person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All done very nicely. Not much should be added, because "all done nicely" covers it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew S, is great! He has assisted us in the past and is knowledgeable, professional and personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squade instaled my dvd player very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my dvs player and did a very good job every thing works very good I can play dvd"s anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. That is why I always go to Best Buy.

    I would recommend this to a friend