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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,626 reviews
  • Rated 5 out of 5 stars

    Internet; tv connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad for all computer issues and tune-ups for years. They are the BEST.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to not be kept on hold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very nice and persistent, but one of the parts isn't working and I've been unable to get anyone to answer my call to Best Buy to ask how to fix it myself. Or to have someone recheck it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the tv, made sure that everything was working and help me add some other info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv, DVD and cassette player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, professional and clarified what I wanted before providing services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent successfully and thoroughly upgraded my FireTV stick to a new Alexa version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians assessed our needs and came up with a satisfactory solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good knowledgeable service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, again, connected our Blu-ray, which they had previously set up for us in other housing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived timely and completed the work in an outstanding manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service he installed the TV and answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up our new 32" Samsung TV and did a great job. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku installation and also phone assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They were courteous and respectful of property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely a fabulous tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic in mounting my tv. They explained all the settings and helped my family to enjoy a beautiful picture and great sound!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire more guys like him!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Friendly, helpful even after the visit when I called him for some instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a super job at getting my printer w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Geek Squad got my equipment working perfectly! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for someone who is not tech savory. Answered all queztions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saves me everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I would do without you guys helps me alot very much appreciate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new TV, connected all devices, and gave excellent explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, efficient and respectful professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Splendid work by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new Apple TV and did a splendid job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tilter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was very good and would highly recommend this service.

    I would recommend this to a friend