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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,629 reviews
  • Rated 4 out of 5 stars

    Trying to fix Apple TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good effort at trying to figure out why Apple TV installed on three TVs keeps acting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful for this service! I Am tech challenged and this gave me ease of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have done it without them and their expertise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very kind and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv and all mountable devices were talen care of,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value Came on time Was efficient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake is the best! He can do anything. I had numerous projects and he took care of all of our problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed Roku and connected to several streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent helped with our Roku account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help us reconcile two accounts with Roku that should have been one account.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy with Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi The Geek Squad came out and fix my Amazon Fire Stick to be paired to the tv. Agent Scott /Michael Scott did a good job BUT when the amazon fire stick unpaired itself I call But no Answer I left a voice mail But no answer I emailed But no reply.I am Very Unhappy about the Customer Service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional setup and explained everything very well. Thank You Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful. He was very thorough. He was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy did a fantastic job. Fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount, TV set up, Apple TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally Professional Crew. Awesome work all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reconnected my wireless mesh system within the hom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saul did a superb job once again. On time, courteous, and quickly fixed the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen have been very efficient. They also have shown very patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old & needed help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpful agents who explained very well how things work AAA+++++

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast but not efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fast but did not teach me how to use dvd player with tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasnt that sweet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the boys deliver my blueray and get her set up. Not gonna guess what length cable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job putting phone screen cover on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to our house for our tv to mount was great and very helpful very professional

    I would recommend this to a friend