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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,626 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, quickly done and helpful.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV in kitchen done perfectly! Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Geek Squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got our camera system working on our laptop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Now I wish I got a better team the first time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is not working as I expected. Before the disastrous malfunction happend it worked a lot better. Now it is cumbersome to do what I intend to achieve what I had before!? I have to jump though thru loophopes and still have problems. Several days later I was thinking about asking to send another team, but I could not afford paying again. I wonder if could get somebody else to improve it under warranty on the first repair!? I am struggling and do not know what to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic rxperience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowlegable, polite and very professional in all respects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad added my channels after antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time, very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with printer issues (wifi and scan) and completed my Roku set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wifi setup over all of our home. Excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did everything to switch all TV's to wifi. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swap out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swap out taken care of in timely & friendly fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected the DVD player & cable box quickly. Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad maybe my TV 4k smart

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very knowledgeable polite and safe with masks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-Site Video Device Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my device and hooked it up to my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set everything up and help with streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Ssquad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very very good if you need them cost is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always come through when it comes to service and advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and gave details to explain use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new 4K and blu-ray players for upstairs and downstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my new TV quickly and walked us through its features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT the squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent a stranger to my home, who was NOT from the geek squad. He had no clue- we were used to our "squad" guys who have done work for us going on ten years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Logitech Harmony elite remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installer was excellent. Sadly, one week later the remote lost its programming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    llll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad sent someone to straighten out what first geek squad didn't complete. excep I had to pay for their trip.

    I would recommend this to a friend