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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 236 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers recognize the LVL 40 Wired Stereo Gaming Headset for Xbox One's excellent sound quality, affordability, and comfortable, lightweight design. Many appreciate the adjustable volume control, although some find the headset's size to be a less-than-ideal fit. A few users experienced issues with microphone functionality. Overall, the positive feedback on sound and comfort outweighs the negative comments regarding size and microphone performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-236 of 236 reviews
  • Rated 1 out of 5 stars

    Lots of Static

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with these headphones. I used them for my work at home job because I take calls. After a month of having them, they started making noise and lots of static. I couldn’t return them due to the pandemic. I would never get this brand again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    One Side Stopped Working

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well until one of the earcups stopped working. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy This Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset stop working after a month I called Best Buy and they said the guarantee is only good for 30 days (I called on day 35). I contacted the company and they still haven’t responded. I’m very disappointed with this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Whole lotta nope.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 0 stars. This is the 2nd one. They have a life span of about two weeks. We haven't even thrown the box out and it already failed. I bought the protection plan...hoping to swap it for something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible headphones. Extremely disappointed in the quality. They are just bad all around. I wish I would have brought them back, but my son threw away the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic stopped working a week after buying and then I tool it and exchanged it for a new one and it didnt work either returned or for a turtle beach

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two headphones for school and received complaints that the students couldn't be heard. Bad purchase!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last 30 days!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace them with a ones from Wal-Mart in less then 30 days!! They just stopped working!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst pair Of headphones I’ve ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work u can’t hear nothing.. worst pair of headphones I’ve ever owned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 side stopped working after 1st use. I would just spring for a higher quality headset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t like it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible broke in the first two weeks. Never buying again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok sound. Cable connections not durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks in and cable plug doesn't always connect solidly, a break in the cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working within a month can’t hear anyone and no one can hear you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working first time using it which was today

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic is Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was so stupid I was wearing the headset the wrong way so the mic wasn’t working but then when I went on to play fortnite the mic would never work and when it did my friends either heard a screeching sound a static sound. Only sometimes I had to blow all of the dust out of the other cords then plug them back in and that didn’t work most of the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right side stopped working after 1 week.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left audio stopped working after about a week. No visible damage. Will be returning.

    No, I would not recommend this to a friend