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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 345 reviews

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85%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the sound quality and comfort of the LVL 5+ Wired Stereo Sound Over-the-Ear Gaming Headset for Xbox One. Many also appreciate the reasonable price and the bass boost feature. However, some users experienced issues with battery life, volume control functionality, and compatibility with certain Xbox One models. A few also reported problems with the microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 345 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works way better than my old one with a cord into the USB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    World class headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset at this price point. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox great my son uses these almost everyday and h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these almost everyday and loves them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought theses before, I recommend these!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set and very very easy to set up on the Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX ONE HEADSET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was ready for pick up within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice gaming set up thurally enjoyable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fifty words like this or that when will it snow again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this but he ended up returning it because he said it was uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Connect wires too small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection point wires not supported by connector .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average Xbox one headset. No point to having it light up since the user can't see it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a week. Poor sound quality. Cheaply made.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and no problems at this point in time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice headset, comfortable fit, and slick design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most comfortable,but good for the price point

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having just one month the headset has stopped working. All the lights come on but you can not hear anything or use the mic.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 6 months of use. Can't hear other people talking and they can't hear me. Tried everything to fix and exchanged twice. No luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset stopped working about 2 months after my sons pooled their money together to buy it. Their customer service is less than satisfactory as their communication is poor (response time says less than a day...more like 7 days), their phone system has been down for more than 2 weeks so its impossible to speak to a human, and they're only willing to replace or fix the headset not refund my sons their money. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never sounded good at all, friends on the other end used to tease me, saying I sounded like bad and echoed to them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son used for a few months then one side of the speakers went out. Spend more for a better set.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not good headphones. We needed to buy the extra connection and did not know.

    No, I would not recommend this to a friend