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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 743 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Prismatic Controller's cool lights, attractive colors, and decent quality for the price. Many appreciate the wired design, eliminating battery concerns and offering a long cord for comfortable gameplay. However, some customers express concerns regarding the controller's durability and the lack of vibration. The controller's functionality is generally well-received, with positive comments on its design and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 743 reviews
  • Rated 1 out of 5 stars

    Horrible device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased my son loved it for pc gaming...it was a quick replacement for a damaged xbox controller after 1 month of use left analog stick no longer snaps back and color will not stay on chosen one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is the third one within 45 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what's going on with Xbox controllers but the same malfunctioning button sticks are happening across the board no matter if you spend $65 or $35....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stick drift and sensitivity issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box the stick drift is so bad games are not playable. The sensitivity was also so bad i struggled to select anything from xbox home or menus options. Straight poop like most xbox controllers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If I could give 0 stars I would

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT WASTE YOUR TIME AND MONEY!!!! Bought this controller and only worked for 1 week and a half after breaking. The right joy stick gave out. Just invest in a original Xbox controller.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in less than a month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until the left thumb stick broke inside causing it to be lose and un-playable. Made it 29 days, what a piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out working okay but after a month it wouldn’t power on when plugged into the Xbox. For starters the outlet for the earphones wasn’t working at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great for free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was horrible when it came down to downloading the app on the console for customizing the control it froze

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of the time I would be pressing buttons and the controller did not respond which defeated the point of me having bought it to play games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother. Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two on the same day and these things have terrible build quality. They both had different issues. Stay away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goes in and out, some days it works, some days it does not. just learned no longer returnable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase this

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Left controller thumbstick drags downward at a slow but noticeable rate.. DO NOT BUY THIS CONTROLLER.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 1 week!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good price but, after the first week the boys played with it, the part where the cord attached broke off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little over a month old and the left stick is broken and inoperable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    software doesn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hub software wouldn't work with their own drivers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broken within a week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for a week and the direction toggle broke. snapped right off while playing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    one of the switch stopped working after six weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was working fine and then the A button got stuck and would no longer move.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller stop working 6 days after out of nowhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buttons kept getting stuck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked. The buttons kept sticking. Had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset plug broke after less then 30 days. Piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    trash

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eeeewwwwwwwwwwwwwwww no do not buyyyyyy waste of money

    No, I would not recommend this to a friend