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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.4 out of 5 stars with 506 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the vibrant colors and customizable lighting as top features of the Prismatic Wired Controller for Xbox One. Many appreciate the controller's reported quality and ease of use, along with its compatibility with both Xbox and PC. However, some customers point out that it is a wired controller, and a few have experienced issues with button responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-12 of 12 reviews
  • Rated 1 out of 5 stars

    Signal conflict

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and the PDP AG9 Wireless Headset (also sold here) and there is a conflict with the products where, if the headset USB is plugged in, the Afterglow Wired Controller will not turn on the Xbox One using the Xbox Button. I reported the issue to them and actually troubleshooted it for them in order to isolate the issue. I haven't heard anything back. I've returned the headset and the controller as a result.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Feel

    Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a terrible decision in buying this controller. It was the cheapest one and you can definitely tell why. It has a cord which is an absolute pain in the neck. It feels like a toy that I got out of a happy meal when I hold it. Just spend the extra few dollars and get a nice one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller within 2 days I had to return it, after getting it home, it lasted about 24 hours til it again broke. The problem is the cable connects to the controller with a micro USB plug, which is extremely fragile, and if you are in the slightest bit rough with it, or even just turn it the wrong way, the small pins connecting to the circuit board inside break which renders the controller useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It quit working after about 3 weeks of play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great until a few days ago. Now only a faint white light appears and the xbox doesn't even recognize that the controller is plunged in. I wasn't able to play multiplayer when I invited my friends to play battlefield 1. I would really like to exchange it for another one if that is possible. Please let me know. Thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller stopped working and now we have to deal with sending it back to the manufacturer for the manufacturers warranty per Best Buy. Do not purchase this item, it is very poor quality. Doesn't even deserve the one start I had to give it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not by any means "rough" on my controllers but this one keeps breaking and disconnecting have had to replace it at least 5 times have honestly given up on it and am going to get a different type of controller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift and less than two weeks later the microphone died. It’s pointless for a kid like that. So I then get another one from another store, guess what? Junk!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't work with headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself was fine but it would not operate properly with my headset. It produced a lot of static. Purchased one from xbox and headset works perfect now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has stopped working twice on my son within a months time. I’m having to take it back now for a third one, not happy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after a few days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller stopped working after a few days and just works intermittently now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord keeps falling out and the remote goes off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Randomly disconnects and reconnects

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't own an xbox one, but I bought this for gaming on my PC. Day 1 it would randomly disconnect and reconnect, by Day 2 it was noticeably ramping up to gradually occur more frequently. Drivers were already up to date and yes of course I made sure that it was well connected. As of this time of writing, Day 2 since purchase, it's already back in the box and ready to be returned.

    No, I would not recommend this to a friend