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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1582 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Aeropex MINI Open-Ear Wireless Bone Conduction Headphones, especially regarding their sound quality and comfortable fit for all-day wear. Many appreciate the long battery life and lightweight design. While the headphones are praised for these aspects, some users feel the volume could be louder at lower settings and would like to hear more bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,582 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worth every penny. Works with 2 phones and snug up without falling off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my application. Connection to my device was easy and simple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AfterShozks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality work great! Very happy with product. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They set over your ear not in your ear, so comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not like

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like these bothered my neck, just wish I had not purchased

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love these headphones. The sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I have ever used. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for Work Outs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these! They work fantastic for workouts.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Horrible Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE, I should have returned them. They will only connect to my phone, not my tablet. Both are Samsung. Also very low, i cant use then to talk outside, I can't hear the caller with outside noise

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Mini. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Used for babysitting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re a good pair of headphones for daily use if you’re a nanny

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won't work with Team mute

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones, but I bought them to use on Teams for work. When you use mute on Teams, the headphones beep every few seconds and it's overwhelmingly annoying. Shokz says they are aware of the problem and may do an enhancement at some point, but that sure doesn't help me now. I may have to drop another large amount of money to buy different headphones and I'm not happy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Feedback

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They probably work really well, but I struggled with getting them on and off and they were getting stuck in my hair

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I've kinda wasted my money on this product.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Jeremy- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun. Please reach out to our Customer Happiness Team if you have any questions. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t charge all the time. Placed it on the charger for over 16 hours and the battery died after 3 hours.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep getting static shock. Sometimes calls aren't very clear. It would go into silence mode and wouldn't ring or connect to my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning because it didn’t fit. I honestly prefer my $20 version

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t work without Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not meant to be used on a pc without Bluetooth, and I needed them for work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not what i expected, leave a space in the back that make it inconvenient when working out.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenRun mini. Having at least a 1-inch gap between your head and the headband is normal. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Great idea, but they didn't work for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these, but they didn't wow me. The mini size fit great, standard would have been too big in the back. The sound was fine for listening to music and podcasts, but it was muddy at both ends on voice/zoom calls. Also I felt pressure where the speaker rests and they got uncomfortable when worn for an hour or more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Move product for what they are not top of the line not poor quality

    I would recommend this to a friend