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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 572 reviews

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84%
would recommend
to a friend

Customers are saying

Customers enjoy the POP 4 Plus 4G LTE cell phone for its budget-friendly price, large screen size, and dual SIM capability. It also has a good camera and long battery life. However, some users have experienced issues with frequent restarts, slow performance, durability concerns, and touchscreen responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 572 reviews
  • Rated 5 out of 5 stars

    Terrific smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone during the black friday sale. Works great, terrific quality and value! Only mistake I made is that I should have bought two!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth for temporary use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this phone a good choice for a temporary use and it is worth for the price. Its a little bulky and the audio quality is not so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this smartphone for my father-in-law to upgrade his current flip phone. Amazed at all the features and how easy it was to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Good for this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Cheap, large display smart phone Cons: Does not include head phone cables, non removable battery

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mobile at this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really happy with this mobile at this cost and the mobile was very great look.Performance also good,it's too worthy for this price.

    I would recommend this to a friend
  • Cons mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    Touchscreen glitch... Sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited about such a good black Friday deal. Needed a phone asap as my original phone broke. Turned it on. Touchscreen glitched, a certain part of screen always tapped itself without user input. Super annoying. Not enough stock to exchange. Too far of a drive to get an exchange. Couldn't with another week for an exchange to transfer in. At least they refunded.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great and powerful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always. I love to shop at Best Buy. Products are of high quality and reasonable pricing. And best of all the weekly on sale stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marshmallow is using the MicroSD Card memory also too as main internal storage for added capacity...A thumbs up for this feature..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expected getting such great phone with the price I paid it was a gift for family member I haven't heard any complaints so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting so many features packed up in this phone at this attractive price. The lte speed , sound and build is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for what you pay for it. Great for playing games and watching movies .My mother is using it and using to the fullest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. This is my first smart phone and being able to buy this for $50 is amazing. Can't ask for more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cellphone itself was light weight and worked for most carriers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy as pie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mom. She's a beginner with smart phones, big she's picked up how to use this phone pretty quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alcatel - POP 4 Plus 4G LTE with 16GB Memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alcatel - POP 4 Plus 4G LTE with 16GB Memory cell phone. This is a very nice phone that will keep up with your needs.

    I would recommend this to a friend
  • Cons mentioned:
    Frequent restarts

    Rated 1 out of 5 stars

    Very bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very bad I bought 4 PCs for all family members It has the same problem That it making a restart many times by itself and any time I think it is battery or processor problem I hope that best buy accept returns I never advice someone to get this metal

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Smart phone with rconomical rpice, gives all hte functions + android 6. Works just smooth. I bought two of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fast and does everything quickly. The 5.5 inch display is great and I am glad I decided to get this phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 out of 3 phones defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were changing carriers from AT$T to someone more reasonable and AT$T was balking on unlocking our current phones. Bestbuy had these on sale for a reasonable cost and we decided to make the plunge. We purchased 2 phones. The first is great and still operates well. The 2nd however got into a "boot loop" that was so bad that it would reboot itself before one could even open the Android menu to wipe the data that happened to get entered before the problems started ( a whole 1 hour). A call to Alcatel Tech Support and we were on the way to taking the phone back to BB to exchange. The replacement phone worked for a whole 2 days before starting to reboot itself about 45 minutes. Another call to Alcatel Tech Support and it was determined that there was likely a bad internal memory cell. At least this time we were able to wipe the data from the phone before returning it to BB for a refund. So, we are on a 33% non-defective rate on these phones. In all fairness, the phone that is still working works fantastically even after a full month of use. Had the other phones not been bad we'd have likely been very happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good smartphone with low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What other smartphone can be that low. I found this one very stable and fast enough to run all apps that I need.

    I would recommend this to a friend