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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 572 reviews

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84%
would recommend
to a friend

Customers are saying

Customers enjoy the POP 4 Plus 4G LTE cell phone for its budget-friendly price, large screen size, and dual SIM capability. It also has a good camera and long battery life. However, some users have experienced issues with frequent restarts, slow performance, durability concerns, and touchscreen responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-572 of 572 reviews
  • Cons mentioned:
    Frequent restarts

    Rated 1 out of 5 stars

    It is a piece of junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this phone. I decided to get it on black friday and from day 1 I had problems with this phone. It would restart itself all day long. I tried calling the company to fix it, and they couldn't. Every day it would restart itself at least 15 times a day. Finally I had enough with this phone and I bought a different brand. Save your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as an upgrade to my daughter's old device and it does alot more then her current device can do and more

    I would recommend this to a friend
  • Cons mentioned:
    Frequent restarts

    Rated 1 out of 5 stars

    Phone restart issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a restart issue never recommend to buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. I would recommend it to someone.

    I would recommend this to a friend
  • Cons mentioned:
    Frequent restarts

    Rated 1 out of 5 stars

    Phone reboots

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is bad I had to return and get a new one, same problem with that too. Phone reboots with No service No Sim error when there is no Phone service aviable. I have T-Mobile.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this phone. The specs were just fine. The screen was just fine. The only complaint I had was that the phone reboots frequently. Fresh off a factory reset, it would constantly reboot before I could even set it up. As a software engineer, I am disappointed that software like this can even be released. This is not the way to showcase a brand and the reason for many returns on otherwise perfectly fine hardware.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Frequent restarts

    Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mobile from online - it looks good if we are using wifi - When added sim it was restarting every 5 minutes.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Frequent restarts

    Rated 1 out of 5 stars

    Alcatel POP 4 Plus 4G LTE ( dont by this phone)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone keeps on rebooting on it own. It drops the call. Also in between the call the other end cannot hear you.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not on AT&T

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a present and I can't get at&t to activate it. They claim the imei is a 2G device and the system won't allow it to be activated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hesitant to open the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    according to alcatel and many other websites, this phone doesnt has NONE of the 4G lte bands required in the usa.. am now confused by other reviews. may be they are getting 3.5 g with shows up as 4g (NOT LTE) Hope someone can clarify

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone starts endless loopboot the second day after I received, even factory hard reset cann't save it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is by far the worst phone I've ever bought.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple movements cause them to reboot continuously

    No, I would not recommend this to a friend