Customer Ratings & Reviews
- Model:
- TFALA502DC3PWP
- SKU:
- 6288020
to a friend
Customers are saying
Customers express satisfaction with the Alcatel TCL LX's ease of use, price, and camera quality. Many also appreciate the screen size and find the phone's performance to be satisfactory. However, some users have noted concerns regarding battery life and call volume. The Android version and available features were also frequently praised.
This summary was generated by AI based on customer reviews.
Good emergency phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaces broken tracfone transferred minutes to phone and tel number
I would recommend this to a friendGreat phone for a senior citizen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a cell phone that was not very complicated. This one is great.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Cristy from TracFone Wireless. Thank you for giving us a 5-star rating and choosing us to service your cellular needs. Should you need assistance, please let us know. We will be happy to assist you. Have a great day!
Nice features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up, and am still struggling figuring out how to use. Not sure if it is me, instructions, or phone.
No, I would not recommend this to a friendTracFone - Alcatel TCL LX with 16GB Memory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the simplicity of this phone, and it works well for my needs.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. My name is Maria and I work with TracFone Wireless. Thank you for choosing TracFone Wireless and for giving us the opportunity to service your cellular needs.
Gets svc other places unavailable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone reasonable for older person just using to make calls...
I would recommend this to a friendI bought a Trac-phone. I find it very hard to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since Trac-phone is not set up by Best Buy, the cutomer has to set it up. I find it difficult to use.
No, I would not recommend this to a friendPerfect. Easy to hold and understand.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a perfect fit, easy to read and understand.
I would recommend this to a friendGood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, quick boot up, easy to navigate the menu
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. We appreciate the feedback you've given to our product. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Should you need assistance, please do not hesitate to let us know. Have a nice day.
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was the wrong phone so I did not power it on. It is a basic phone that does what it says.
No, I would not recommend this to a friendgood phone for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good no frills (and no contract) basic smart phone
I would recommend this to a friendGood phone for my granddaughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my granddaughter and she likes it very much
I would recommend this to a friendSimple
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was only used for WiFi and it did the job.
I would recommend this to a friendTerrible luck with Tracfone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this phone to replace a TracFone that had broken down. We spent over 2 weeks, with Best Buy trying to also work with TracFone to set it up with no luck. After the extended time without a cell phone, we went back to Best Buy, bought a Verizon prepaid phone and walked out with it set up and ready to use. Thank you Best Buy.
No, I would not recommend this to a friendGood size screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is a little glossy when looking directly at it
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. Thank you for your purchase. We are glad to know that you're satisfied with the device. Please do not hesitate to let us know if you need assistance.
Cheap disposable phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality sucks. However, it was an inexpensive item to use for work related calls.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Glen from TracFone Wireless. I read your post and am sorry you’re having some problems. Chat with us at http://bit.ly/2qdrKHH so we can address your concern and provide resolution to it. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Did not have WiFi calling capability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a cellphone with WiFi calling, this did not have it
No, I would not recommend this to a friendThis was the worst buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent over an hour trying to activate this device. Spent the last 18 minutes on hold with Best Buy and just hung up. Returned it the next day.
No, I would not recommend this to a friendDON'T BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE PHONE, BOUGHT IT BECAUSE MY TEN YEAR OLD I PHONE STOPPED WORKING. THOUGHT I COULD GET BY WITH A CHEAP SUBSTITUTE,
No, I would not recommend this to a friendBad product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handset lasted barely a month. I would never recommend it
No, I would not recommend this to a friendWon't turn on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my son for x-mas and it won't charge, won't turn on...nothing
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. We want to sincerely apologize for your negative experience with our phone. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.