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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.1 out of 5 stars with 148 reviews

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84%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Alcatel TCL LX's ease of use, price, and camera quality. Many also appreciate the screen size and find the phone's performance to be satisfactory. However, some users have noted concerns regarding battery life and call volume. The Android version and available features were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-148 of 148 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Unbelievable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    18:9 for $29?! This thing is amazing for the money. Screen colors are rich and full. Android 8.1 is smooth even on this minimal hardware. Antutu score of only 38K is weak at best, but it functions well. I am an LG G6 user, so I bought this phone just to play. Its gonna make a great phone for my 3 yr old.. Lol. Tracfone service on Verizon is pretty great too.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Glen from TracFone Wireless. We appreciate your feedback. Thank you for being a TracFone Wireless customer as well. TracFoneWireless

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 'smart phone' and it's great. It arrived two days ago, and I've mostly got it figured out now. It gets a MUCH better signal than my old puck phone, automatically picks up wifi signals for internet use, has a great camera too. I'm on the Safelink service, and transferring my Safelink account to this phone was no problem. I just had to call Safelink and give the phones ID number to the robo operator, and that was that. So far so good. While it's no substitute for my desktop PC at home, it's great to be able to access the internet while I'm out, and get weather, email, do Google searches etc. And btw, I learned ccleaner has an app for smart phones, nice.

    I would recommend this to a friend
  • Cons mentioned:
    Call volume

    Rated 4 out of 5 stars

    It runs good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this phone at first, I transferred to this from a basic phone but immediately once activated I was not receiving incoming calls they were constantly dropped so I had to buy another new smartphone and now this is only used for Wi-Fi and downloading a few Google apps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Piece of crap phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my granddaughter. It started acting up during the 1st week, my husband got it working and figured it was just a glitch, but the entire 2 months she has had it, she's been without a working phone more than with. It will stop receiving and making calls/texts often I've called tracfone and they don't offer anything other than to keep calling. I wish I had exchanged it right away, but unfortunately it was the only model BB had left

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We want to extend our sincerest apologies concerning all the issues that you have faced with the phone. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us via chat at http://bit.ly/2qdrKHH or text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you! TracFoneWireless

  • Rated 5 out of 5 stars

    Christmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking for the perfect christmas gift for my son, I came across this one and loved it!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Glen from TracFone Wireless. We appreciate your feedback. We thank you for being a TracFone Wireless customer as well. If you need assistance, please let us know. Have a good one. TracFoneWireless

  • Rated 5 out of 5 stars

    This is my first ever phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first ever phone and i love it its great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    will come unscaned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy anything online from best buy tracphone it will come unscaned and will be useless

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Maria and I work with TracFone Wireless. We are sorry for whatever trouble you have been through. If you have an issue with your phone, we can check on it and see what we can do. You can contact us via chat at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. TracFoneWireless

  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB charging port wore out in 7 months. Never before has a phone gone down as fast as this piece of crap.

    No, I would not recommend this to a friend