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Customer Ratings & Reviews

Your price for this item is $1,079.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 337 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the high performance and impressive graphics capabilities of this gaming laptop, frequently praising its excellent build quality. However, some users noted the laptop's considerable weight and size, along with occasional issues related to heat generation and fan noise. A few also mentioned the relatively small SSD storage capacity as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 337 reviews
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit heavy, and is a little warm. I would recommend a cooling pad if you're into gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for use with Oculus Rift works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top works great for the VR experience. Oculus Rift is teh system we bought and use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve had. I can have 10 programs running smoothly with battery life 8+ hours.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Alienware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to setup. Great in playing games. No lag. Only issue, wish it was a bit lighter

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    EXCELLENT FOR GAMING AND FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT for gaming ..great speed ...the screen is great...i am extremely happy with THIS computer

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very pleased with the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for my son, uses it for school, graphic design major. Prefers it over his mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great latop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built smart and powerful.Great price too.I got it on sale so I'm happy.Alienware rules.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The Screen could be better, but overall, amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen resolution isn't as good (it's still 60Hz+), but it's an amazing gaming machine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with this computer. He used for a competition on the school.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing blows other laptops out of the water!!! Amazing speed and fun to work with.

    I would recommend this to a friend
  • Cons mentioned:
    Ssd

    Rated 2 out of 5 stars

    Overpriced gaming laptop that had problems

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the looks of the laptop. I had problems from the start like multiple blue screens and frozen screens from just booting it up to windows. I thought I fixed it from resetting this pc. But after a few months it still had blue screen and frozen problems. After one day i turned off the laptop and woke up tried to boot it up but got nothing but a black screen. Then I went to a computer/laptop repair shop and was told that I had a bad motherboard and the cost was 999 and I searched it up and it cost so much for just a Alienware motherboard. So I wouldn’t recommend this gaming laptop and just get a cheaper one or get a gaming desktop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for gaming. Superfast and great clarity

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is happy with his new computer. He said it is fast and graphics are beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Still chugging along

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even dropped it once (why my cat did) but jts still running smooth

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love how fast this computer is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast this computer is now I can play all my games online at not problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerhouse computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is super powerful, it will run any cad software I’ve tried.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming laptop computer. Fast, reliable, with plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for 3 years and it has been one of the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expensive than what I was planning on spending but definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a labtop that could game like a desktop and that's what I got.

    I would recommend this to a friend