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Customer Ratings & Reviews

Your price for this item is $1,079.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 337 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the high performance and impressive graphics capabilities of this gaming laptop, frequently praising its excellent build quality. However, some users noted the laptop's considerable weight and size, along with occasional issues related to heat generation and fan noise. A few also mentioned the relatively small SSD storage capacity as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 337 reviews
  • Rated 5 out of 5 stars

    Awesome laptop at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has every feature I need and more. The sales associate even got me a brand new one cheaper than the certified open box item listed on the Best buy website. Very Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son who is a true gamer. He had always wanted an Alienware computer and loves this one. It does everything that he’s hoped for and more. Excellent quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worried about buying an Alienware. Heard they can have issues. Haven't had any issues so far and enjoy the latptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply stunning. I love alienware and I swear by them. This one is no different. For casual usage to gaming, this does it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware 15.6 bought for a gamer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the Gamer in mind. It's been awhile, but old IT staff turn into professional gamers and we get really good at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome for gaming and comes ready to go with tons of software to get you into live streaming or for recording gameplay for upload to your favorite site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious Gaming Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves to play online games and has been frustrated for ages with her laptop freezing and locking up while playing games. She is finally a happy gamer.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    overheats. dead battery. misery.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and learned that this laptop line have major major heat issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding open box deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great construction, easy setup, GPU runs cooler than most in similar laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband plays his games on it, and it has a very long battery life. It's unique features and fast processor makes it perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first alienware laptop and I love it! The gameplay is phenomenal and the customization of the keyboard is amazing. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is cool and gets what I need done, but it just isn't the fastest or most reliable like I thought. Needed to update all the time and need to talk to service providers. Not as thrilled as I initially thought, but I still love my new computer. I would not exactly recommend to a friend though, I think there are more reliable computers.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Danny,

      Thanks for your review. We're glad that you're finding ways to get your computer to work for you. We'd recommend checking out our Product Support Page if you have specific questions about your computer: http://dell.to/2jdF7EQ.

      If you need to check to make sure that your software and drivers are up to date, you can check out our page here: http://dell.to/2hnBCek.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I bought this on a recommendation from a friend, and now I'm doing the same for my other friends. Plus it looks really cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream come true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted an Alienware laptop for years and I have to say that I'm not disappointed! Fast, beautiful display and super user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is one of the best on the market. Easley handles multiple taskes, and runs just about everything I play maxed out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for VR!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the oculus rift and it works great for portability and exceeding vr requirements. Only downside is lack of USB ports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool, but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays most games on high Gsync on built in screen is nice Heavier than I hoped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okey computer for everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer but it’s too loud I wouldn’t expect anyone can sleep with that in the room that thing is on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much more than excellent. Excellent everything. Screen, fast, beautiful looking, and it said I love you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it amazing but it also get overheated when I play overwatch with the best resolution

    I would recommend this to a friend