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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 380 reviews

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87%
would recommend
to a friend

Customers are saying

Customers frequently mention the exceptional gaming experience, stunning 4K display, and impressive performance of the 17.3" 4K Ultra HD Laptop. Many users appreciate the laptop's build quality and find the price to be reasonable. On the downside, some users complain about its weight, limited RAM, short battery life, occasional software issues, and the graphics card not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 380 reviews
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this computer is amazing, so bright and clear. Its pretty awesome how you can change the color combination on the key pad! I'm in love!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know Alienware products are usually overpriced, but for what you get, this computer has so many upgraded features, it is definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Display, Gaming
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Absolutely Glorious

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never seen a laptop so beautiful before. The 4K display on this thing trumps the MacBook Pro Retina any day. The colors are bright and vivid. The resolution is crisp and sharp. I owned the Alienware 15 laptop with 1080p display. It had the same specs. This laptop is miles ahead of it. Specs wise. Alienware 17 R3 is a beast. Gaming is smooth on 1080p. The reason I gave 4 stars is because I have a problem with the particular configuration. 8gb ram is just not enough. It's definitely not future proof and you will eventually have to upgrade if you wanna stay relevant. That's probably the only complain I have. This laptop is a beauty! Don't hesitate to give it a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and usability of this laptop is excellent. I have upgraded to 32GB of memory and it really woke up this laptop! Graphics are just awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong power but lacks in a few areas if you multi-task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy for a laptop (8 lbs) but has a large screen, side number key pad and crisp graphics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent for an open box, only a few blemishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome laptop that I love with all my heart. Very smooth and no lag. The graphics from dell crashes here and there but recovers quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great images!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very cool how you can choose the colors for your computer, has great HD images, get gaming computer only it's too big and kind of heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. All this powerful hardware and the laptop is not as heavy as previous alienware laptops in the same category.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be Careful with resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k looks great -- IF your app is designed for that resolution. Other programs/apps that were written for 1920x1080 look pretty bad/fuzzy when run on 4k machine. Ended up returning because graphic design program was virtually unuseable on this machine. If you only run things designed for 4k, its a great machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's really great and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best laptop that I could ever want , The camera works great it's really good for Skype being and I really really enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go bobcats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this coumputer for college at OU. He loves it and great for his engineering classes. Only down side too big for a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have enough cpu power. I upgraded to 32 gigs of memory and it runs quite well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware Fast System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alienware laptop is sleek and fast. The battery life is very good and it is easy to set up and be up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for the standard user or the power user. I have not had any issues with this device and it run smooth as silk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop not long ago. So far it's been working well. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming computer. My motto is if you take care of it and put the love into the machine. It will last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've looked forward to having this for awhile. I am certainly not disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps shutting down and going to blue screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer for a couple months and today I have given up on it. Computer keeps shutting down, going to blue screen and rebooting on its own. I have tried resetting twice to the way it came from the factory with no change. Even without installing any programs this problem continues.

    No, I would not recommend this to a friend