Customer Ratings & Reviews

Best service in town. Will definitely make all electronic buys here

Awesome laptop. Runs all my games at high frame rates. Love it.

Excellent after windows 10 update and download update from Nvidia

Graphics are what I was hoping for and the speed is excellent.

It's a great gaming computer for the price!! Would buy again!!

This is a good laptop, but may be a bit large for some people

I have owned numerous Alienware laptops in the past. The most recent was the 18 inch screen version. This version, the R3, is the best yet. It comes in much slimmer than previous versions. The 4k screen is incredible and contrary to other reviews, it runs 4k games flawlessly. Also, for those of you wondering, the 970M graphics card is the latest Maxwell version. This card picks up over 50% performance from previous 8 series cards. There isn't a game made, or will be made for a year, that it will not run on ultra smoothly. Another critical point to this version of Alienware, is the heat. I should say, lack of heat. It runs perfectly cool under the heaviest gaming load. 70-75C max for the CPU and 60C max for the GPU under load. Normal temps are 20C cooler than above. It is just a flawless machine. I am a stickler for quality and craftsmanship. This R3 is made to perfection. The chasis is very sturdy, everything looks and feels like quality. This will be the best money you spend on a laptop and it will last for years to come.

Worked well friend liked it, great graphics card and specs

This laptop can take anything. Period. Really good quality.

Purchased for my son. Excellent laptop with great features.

Great system! Love it! Would highly recommend for gaming.

I use the alien for statistical models and it is awesome

I'd recommend this notebook to anyone I see or talk to

It's very quick and the frame seems quite durable.

Ok so ive used them all asus rog g752 msi apache lenovoy700 and finally the allienware. The anlienware has best performance by far running Fallout 4 at 60fps on high. obviously is pricey but with the features like ssd and 4k screen still a good deal compared to the other models offered from dell with less features for around same price. IF money is not a problem then this model is way to go for power. How ever i will say i was very impressed with lenovo y700 for the price was best performance in its class with 4gb 960m. if your going to spend big money but want to stay under 2grand the alienware 17r3 is way to go asus was very slow and msi has cheap build quality so if you spend big alienware if on budget lenovo y700 for sure trust me im very very picky so i figured i would save everyone the trouble.

As a girl gamer I will say that this computer has the aesthetic that I have always wanted in my gaming products. At this moment my computer is hot pink and green and still looks like a boss. So proud. For school work, this has the two hard drives so I don't have to bog down my SSD with hundreds of saved files and programs that it doesn't care about. I save all of this information HDD. Also, the keys are amazing in my book. They are easy to type with and do not feel cheap. They are also spaced out well, part of the size of the laptop, so if feels as if you are typing on a full length keyboard. Some of the other laptops I attempted to type on either had too small of a keyboard, keys that were not complete so your fingers would get caught on the edge, or were too hard to push down to create and easy writing flow. Now for the actual relevant data. I have had no problems running my games of choice (mainly World of Warcraft). I will say it is slightly annoying that not everything is 4k compatible at this time but that is (for the sake of this review) a game creators problem and not an issue with the laptop itself. I am hopeful that will be coming though as the lack of preparedness on their part is the only thing that makes this laptop less than immaculate in my book. The computer runs WoW spectacularly with high fps on the highest graphic settings and does not overheat, something almost unheard of with laptops. You can program macro keys for specific games and even change the colors to show what you are currently enabled to play. This is a huge help if you have to play a game without a mouse for whatever reason or to just completely program to your playing style. Originally I took the computer back and exchanged it because my wifi card kept losing connection, reboot was taking 5+ minutes, graphics card would randomly stop working and reboot itself making me lose important seconds of game time, and it seemed as if no one knew what was going on. When I noticed that the same was happening with the second computer I decided that it must be a programming issue and went to work. I had previously reinstalled Windows on the last computer and it didn't help so I started with the drivers this time. I updated them all and still had a wifi issue. I had to go into the wifi adapter settings and untick the option to turn off wifi card to save power. Then I had an unresolved 5+minute reboot time. I recently found that if you update the freefall driver it will solve this issue. I now have a 10 second reboot time that can not be beat. Overall, this is a worthwhile investment. Should all of these issues have previously been fixed so I had a working computer out of the box? Yes, absolutely, especially for the money that I put down on it. However, I am finding that the computer is worth the heartache in order to get it to proper working order. Just like a standard gaming girlfriend, you have to prove to her that you love her before she opens up completely to you. I would suggest this beast of a laptop to anyone who has serious gaming needs or just wants a really pretty product.

This item was dead on arrival. It WAS OBVIOUSLY a return, but I was sold it anyway as a supposed open box. The boox was opened, and all wrappping inside was missing. All literature was also missing. It would turn on, but nothing on screen. Took it back and was told no exchange because it was last one. So had to refund and decided to go with a MSI apache pro and never looked back at this junk.

Went through quite a few (Surface 3, Surface Pro 4, Surface Book, I wanted to like it, but I felt I needed more average to heavy gaming abilities) laptops before I decided this was a keeper. This is my very first gaming laptop. Nice 4k screen and a lot of real estate for everyday use. I'm usually on my 5" Samsung S6 and 7" tablet for the most part of my day/night. Got rid of the tablet and don't get on my phone quite as much now, only when away from home (This thing is HUGE to carry around!). The 2 in 1 PC's were nice and light weight and were very capable enough for everyday work and or pleasure. But I felt like I wanted more. For the price of the Surface Book ($2100, I know not meant for gaming, plus the AW was $500 bucks cheaper!) I felt I wanted more bang for the buck, and all around laptop. Had this PC for 2 weeks now, and I can't believed I haven't jumped ship earlier! Awesome brand and just ordered a $100 AW 17" laptop bag and skin, can't wait until it gets here! Granted there are trade offs to going to a bigger and a pure gaming laptop. This baby will be my main and I will pick up a 2 in 1 in the near future as my side dish (those Surface Pros are really nice, lite, and efficient, on the expensive side, will probably get a cheaper version soon to tote around) . But overall, some minor bugs, but a really great laptop! PROS: *Awesome gaming machine (I'ma noob to gaming laptops, so it seems pretty awesome to me). *Pretty and awesome 4K screen. *My everything! (TV, mobile media, etc...) *I can get 5 hours or more of constant use on battery, with casual surfing, work, programming, youtube, etc... *Still in awe, powerful, quick, lighting fast, this thing is a beast! *This thing looks beastly! *Awesome brand name and those lights are rocking! CONS: *Not much here, but Window Explorer/Edge (Windows 10 bug?) bugs out here and there. Downloaded Chrome and Firefox, so I'm happy. *Again the size isn't a factor to me, but might be for some. *When gaming, you will go from one hundred to zero real quick! But that's to be expected with a gaming laptop. (Not an actual complaint from me, but might be for others).

I love this machine. Pros: 4k display build quality physical appearance gaming experience is extreme Cons: 4k is still not that great even with gtx 980m 4gb DDR5. ( will upgrade in near future) 8 gb ram is just joke Feels heavy

Had for only a month and hard drive is already going . And Very slow right now for gaming,.