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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 380 reviews

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87%
would recommend
to a friend

Customers are saying

Customers frequently mention the exceptional gaming experience, stunning 4K display, and impressive performance of the 17.3" 4K Ultra HD Laptop. Many users appreciate the laptop's build quality and find the price to be reasonable. On the downside, some users complain about its weight, limited RAM, short battery life, occasional software issues, and the graphics card not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 380 reviews
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics and speed are tremendous. Got it for my HTC Vive and worked really well it it. Good for other games. Awesome and way more powerful for other functions like web surfing or actual work. A bit big and heavy but big screen, speed and power were the reasons and I would make that trade any day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with anything so far. Using it for homework mainly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a good product but have some heating issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System performance is Good but heats up pretty soon.....

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm more of a desktop person but needed a laptop with power for work. This delivers great speed and multitasking. A bit pricey but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is the BOMB! It is a bit large for toting around but the screen size is perfection. I am a "gamer" and this is the perfect computer for me. I can spend hours on it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as Described ( Open Box )

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upset with Bestbuy on this product. It was a Open Box sell. I was told it went under the Geek Squad inspection. I must say I found the Geek Squad inspection to be poor. It was completely missing the 1TB HDD. How in the world do you let 1. the person return it without one and 2. not notice it in the inspection and sell it to someone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but an amazing laptop with huge screen and awesome power. Upgraded to 32 gigs of RAM. This replaces a desktop and I thought that I would keep my regular laptop because of the large size but the power of this laptop is so amazing that I have been taking it with me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it 3 stars as the memory is lacking but I knew that going into this laptop and should have realized that it would be a issue with pictures and videos when gaming. Other than that it is a great machine. I will probably upgrade the memory on it

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Everything I hoped for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine. Has all the bells and whistles necessary for playing many games. Bought it to handle World of Warcraft, which it does without difficulty.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Decent computer for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my wife, she games. It specs are comparable to my Origin laptop for about 1k less she seems to like it though we have noticed a few bugs but nothing to major.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Powerful laptop. On the heavy side if that matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alienware runs 2nd life infinitely better than the Toshiba laptop with graphics card I had been using. Awesome power and display. Only down side is the weight. Make sure you don't mind a heavy laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop. It plays all my games beautifully. The ultra 4K plays videos great. Researched and compared different brands and choose this one. You get what you pay for and it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a great gift to my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a christmas gift which was over the top, he thinks it was the best gift ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful computer for CAD work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our project manager. He does estimating in the the construction and utilities field and specifically wanted this model. It is powerful, yet compact so he can use it in the field.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently updated my laptop. Reviews were good. So far I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT OF THIS WORLD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INCREDIBLE PERFORMANCE AND DEFINITION. YOU JUST CAN NOT STOP WATCHING THE COLORS.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    good but be carefull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this machine as a display model. loved it . but after about two weeks i had a malfunction. luckily the warranty covered it so i was able to send it in for repair at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer. I would recoment this product to all mu frind and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stepson loved this computer! He really loved all the customization options!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been a great laptop I mostly use it for gaming and it plays everything at a high fps. Very fast and quiet. Only bad thing I could say is the price it's a bit on the high price.

    I would recommend this to a friend