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Customer Ratings & Reviews

Your price for this item is $1,759.99
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Customer reviews

Rating 4.6 out of 5 stars with 76 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the Aurora R15's exceptional performance and quiet operation, praising its ability to handle demanding games smoothly and its surprisingly low noise levels. Many appreciate the stylish design and effective liquid cooling system, which keeps the computer cool even under heavy load. However, some users feel the RAM could be upgraded for a better experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 76 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing deal for a great producg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be happier with this PC, everyhing runs perfectly as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aurora R15 is the best purhase talking about comfort, gameplay, speed and power.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming PC for my son. Couldn't let a great sale go.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing power, great ready to play PC, would definitely recommend this line of Alienware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, has some bugs to it, such as the sleep feature, but not the end of the world. Runs most games well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this PC, it runs everything I want and is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good, performance was great, and it is everything that i expected. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Escelent gamer PC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this PC you can plays any game, super good performance

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ALIENWARE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good i enjoy playing on this computer worth it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Runs super fast. My husband loves his new gaming computer

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Alienware Gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very appealing and great for someone just getting into pc gaming. Hands down great investment.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Top tier pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best prebuilt you could ask for. It does need a little more RAM for enthusiests

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming computer. Great price and great value for a top notch product. Buying experience exceptional as well!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Aurora R15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest fault is only 16gb mem, and only way to enlarge is remove an 8gb stick and buy a 16gb stick from Dell. For a cp of this power and price, that is shameful! Also the front lighting turning on and off and changing colors I find distracting. Highly dislike the round top and design of the box. Would I buy again, NOPE!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello There CharlesH,

      Thank you for taking the time to leave a review of your Alienware Aurora R15 Gaming Desktop. We are sorry to hear that you are not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.

      If you need further assistance, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best and fast pc, I’ve ever had. Love it

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Only slightly overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast but lacking in ram for the price. Runs everything id need it to run, very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer plays everything I’ve thrown at it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gamers PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real plug and play ready to go pc could use extra memory but straight from purchase every game and everything I’ve used it for video and chatting this lovely machine has satisfied my gamer spirit like no other all my games run smooth as silk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best P.c Rig I’ve ever had from my favorite store!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best!!! From tv’s, monitors, desktops, hardware you name it they have it all. I’ve invested over 5k worth of items with Best Buy. I look forward to the future with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would get R16 instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the thermals. However, it can not compete with the R16 that is extremely quiet and cold. Ended up returning it and getting the R16. Still love it though

    I would recommend this to a friend
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