
The new Alienware Aurora R15 gaming desktop was redesigned for improved performance, with significant architectural updates, a revamped thermal strategy and 13th Gen Intel Core processors.
Q: Can I add a CD/DVD disc drive to this unit?
A: This desktop does not come with a built-in optical drive(CD/DVD disc drive). This desktop does not support a built-in optical drive. You can use a compatible USB-based optical drive with this desktop.
A: It has to be Kingston Ram. And you may have to have it still match the basic MHZ rating as the stock ram. I misunderstood that in the owners manual the first time thinking that I could put 5600MHz in there because it was referenced as an acceptable configuration. I got a pair of corsair vengeance 32gb and after replacing couldn’t get it to boot up and got the error light. Read online and found other recommendations about Kingston, it also has in fine print in the owners manual “only certified kingston ram supported”. Gave it one more shot with a pair of 32gb Kingston Fury rated at 4800MHz just as the stock ram. I’ve seen that the Fury ram has caused issues with people too. Booted up just fine for me and gave the message acknowledging that the ram had changed, let me access the bios and boot the computer as usual. Has worked fine so far. As far as access to changing the ram, it is wonderful! They built a latch that just allows you to pop the side panel out, access the whole interior, then the side panel just pops back into place. Makes it very easy!
Q: What is the brand of hardware of this computer?
A: Alienware
A: Please contact the Best Buy support team for details on the open box purchase: https://www.bestbuy.com/contact-us
A: This desktop does not have any unusual heating, if you experience any, we recommend contacting the Dell technical support team for assistance. They are available on Facebook and Twitter(@Dellcares).
A: This desktop will run the Starfield game. For technical assistance on this desktop, we recommend contacting the Dell technical support team after the purchase. They are available on Facebook and Twitter(@Dellcares).
Q: What type of power supply? And can I use crucial branded ram sticks to this pc?
A: This desktop comes with a power supply of 750 watts. The compatibility of the RAM sticks with this desktop depends on the specifications of the RAM sticks used. For more details on parts upgrades, we recommend contacting the Dell technical support team for assistance after the purchase. They are available on Facebook and Twitter(@Dellcares).