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Customer Ratings & Reviews

Your price for this item is $468.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 307 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the Aurora R16 Desktop's performance and graphics capabilities as exceptional, frequently praising its smooth gameplay and high frame rates. Many appreciate its quiet operation and effective cooling system, while some find the included RAM and storage capacity to be limiting. The proprietary motherboard and power supply also received criticism for limiting upgrade options. Despite some concerns about specific components, the overall value for the price point is often highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 307 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilike it just wish icould upgrade components, on the computer for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SuperPower Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer but I’m really interested in the $400 gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer. Easy to set up. Good value. Use this daily with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality i purchase on sale and it wass worth it runs games super smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cpu,ram and gpu speed Runs all the games I want perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc is excellent, everything I expected easy to put together , very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Will need to use it for longer and update the review as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade for the avid gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very happy. Has all the specs he needed for his online games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    N/a%%ggggggg%gggggggggji infighting cgeese burnt f trees jr y Jerry Jr gh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best gamer computer for my son, he always like alienware...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware Rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC is awesome. Super nice frame rate and super smoooth visuals

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was comparing two desktops and this one lost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this desktop to compare it against another PC I recently ordered from Best Buy and I would decide which one I wanted to keep. I was comparing this against a 40L HP Omen desktop with fairly similar specs. The main difference being that this desktop had a slightly better processor ( and really I mean slightly as compared to an AMD Rayzen 7700) and a liquid cooled CPU which the Omen did not. also I mean -- its an alienware on sale. I definitely went for it on a discount because I always remember alienware being top of the line. I do need to mention I bought both desktops as open box - excellent. The Omen came through in almost new condition, couldnt even tell it was open box. The alienware had noticeable scuffs and chipping in the plastic. It is unsurprising because the material on the outer case feels somewhat cheap and plastic-y. I could live with that however when i lifted the alienware out of the box i could hear internal components moving around, like something was broken. I decided just to pack it back up -- never even turned it on. I was looking forward to comparing the two desktops and was honestly leaning towards keeping the alienware prior to unboxing it. Now i'll never know but honestly the case and lighting looks nicer on the omen anyways and isnt that something alienware is known for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly! No complaints! Easy to customize.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Having problems with windows second day of using

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally my second day booting it up a screen pops up asking me to do a windows reset update (or somerthing along those lines) did it booted back up my computer now its stuck wit a black screen with the cursor loadig. Have been stuck on this screen for an hour even tried turning it off holding the button 10 weconds 3 separate times to get windows recovery and still aftwr putting it on safemode wont chnage ( one more hour away from returning this item)

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Cesar,

      Thank you for taking the time to leave us your review. We are sorry you are having boot issues with your Aurora R16 Desktop. This is certainly not the experience we like to hear from our valued customers. Below I have provided a link that may be able to help you resolve this issue.

      Resolve No Boot issues with your Dell Computer: https://dell.to/3Eu76aR

      If you continue to experience issues, please reach out to our Support Team by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Jay@Dell Dell

  • Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Christmas for my son. He absolutely loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it runs everything i could ever need to run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the great gamer PC for my child. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my fiance and he absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W in da chat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W it’s a good pc but some of my games keep closing randomly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet,fast,lighted computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s excellent! My son got it for gaming and is happy

    I would recommend this to a friend