Customer Ratings & Reviews
- Model:
- AWAUR16-7278BLK-PUS
- SKU:
- 6562056
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the exceptional performance and impressive graphics capabilities of the Alienware Aurora R16. Many also praise its quiet operation, highlighting its ability to run smoothly without excessive noise. Positive feedback also mentions the SSD, with some users suggesting adding additional storage. Overall, the reviews paint a picture of a high-performing, quiet desktop system.
This summary was generated by AI based on customer reviews.
For 2500
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money at price point seems like best buy upped the price do yourself a favor and order from Alienware themselves its 400 cheaper that way.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Yuko,
We want to thank you for taking the time to leave a review of your Alienware Aurora R16 desktop . We are sorry to hear that you are not completely satisfied with your device. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Sheldon would be so upset!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this exact gaming desktop on March 1, 2024. Dell support diagnosed 3 times with me...via their phone support 3 times...that my display ports are flickering because Dell said that the graphics card is bad. I'VE BEEN WAITING ALMOST 3 WEEKS AND ZERO DELL CUSTOMER SERVICE PEOPLE ARE CALLING ME! OR EMAILING! NOT ONCE HAVE THEY REACHED OUT TO ME. AVOID this company. They DON'T CARE!!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There TracyManMan,
We value your feedback and want to thank you for taking the time to leave us a review of your Alienware Aurora R16 Desktop. We are sorry to hear that you are experiencing an issue with your screen flickering. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve future and current products. Below I have provided a troubleshooting link to help resolve your issue. We look forward to helping you resolve your issue.
How to Resolve Monitor or Laptop Display Issues: https://rb.gy/7orubf
If you need further assistance, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Best Buy does not care about their customers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer kept freezing up,,, running slow,,,, did not set up the day I received it, and on the 16th day they would not return or exchange it
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey RickyP,
Thank you for taking the time to leave a review and for your feedback. We are sorry to hear that you are experiencing freezing issues with your Alienware Aurora R16 desktop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your freezing issue:
1. Search for Windows Error Codes.
2. Run a Computer Diagnostic.
3. Run Routine System Maintenance.
4. Update Drivers and BIOS.
5. Check Air Vents.
6. Check Safe Mode Symptoms.
7. Update Windows.
8. Uninstall, Reinstall and Update Software.
9. Look for Multiple Anti-Virus Programs.
10. Check for Malware.
11. Use System Restore.
12. Factory Install or Reinstall Microsoft Windows.
You can read the full article on solving freezing issues here: https://dell.to/33Y2KFn
I have also added a video link for additional troubleshooting: https://bit.ly/3qzpXZg
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
We look forward to making this right for you!
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:Noise level, Performance
So far so good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having my doubts when I was considering buying this computer because when I was researching about it a lot of people were hating on it saying that it was full of issues and that it wasn’t worth it because of the price. I got the 32gb, intel core i7, RTX 4070, so my review it’s based on that model, honestly it’s one of the best computers I’ve ever had in my life, it’s powerful enough to run games like Minecraft, GTA V, Far Cry 6, etc. it runs like a dream, it’s not loud like other computers I’ve had in the past and I love the minimalistic design, and it’s such a beast! I’m using it primarily for gaming and homework, and so far it’s been doing a really good job. If you are having doubts about whether or not to buy this computer I would 100% recommend buying it, other computers in the past have been giving me problems since the moment I turn them on for the first time, but this one it’s been holding up to it’s expectations.
I would recommend this to a friend - Pros mentioned:Graphics, Performance
Awesome Gamer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer to replace an older iMac all in one for a better gaming experience, and so far this was a great choice. My gaming experience has now taken off to higher levels of performance and graphics.
I would recommend this to a friend - Pros mentioned:Performance
Great desktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality computer, running everything great at ultra settings and came earlier than expexted. Very happy
No, I would not recommend this to a friend