Customer Ratings & Reviews
- Model:
- AWAUR9-7698WHT-PUS
- SKU:
- 6373818
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Aurora R9's high performance, fast SSD, and smooth graphics capabilities, making it a great gaming system. However, many customers point to the significant fan noise as a drawback. Some also mention concerns about the case design and its impact on noise levels and thermals.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Great gaming computer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is really great. The processor is really fast.
I would recommend this to a friend - Pros mentioned:Performance
alieware gaming desktop works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for gaming and nice changeable multi color lights
I would recommend this to a friend Great with one exception
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great with the exception that it needs liquid cooling to run quieter.
I would recommend this to a friendQuieter than many reviews say.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, alot of reviews say how loud this machine can be, but I hardly ever hear it run and its far quieter than my old machine was.
I would recommend this to a friend- Pros mentioned:Speed
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing fast computer love it very powerful
I would recommend this to a friend - Pros mentioned:Performance
Love this gaming PC!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and performance! We love it!!!!!
I would recommend this to a friend - Cons mentioned:Fan noise
Super loud - besides that i guess its alright?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as my first PC after years of using Apple macbooks. 1. This computer is super loud. Sounds like a jet engine when I turn it on and run COD/GTA/most high capacity games. 2. The HDMI port randomly stops working and then randomly starts again after random number of restarts. 3. Did I mention how LOUD THIS COMPUTER IS.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .ptk1485,
Thanks for your review and we're sorry to hear about how loud your computer is performing. We'd recommend that you install the BIOS update for your computer that should help with the noise that you're experiencing: https://dell.to/2XAULtU.
If you are having connectivity issues with the HDMI port we'd recommend trying a different HDMI cable in order to see if the cable or the port on your computer is causing the issue.
If you have additional questions about your computer please check our Product Support Page here: https://dell.to/33eb5SV.
Best,
Bryan
1-800-624-9896
Really Good Gaming PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It an awesome PC, for me it’s better than a customized yourself or build it yourself.
I would recommend this to a friendExcellent Gaming Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time and an extremely easy setup got my son on his way to the online world. Not very techie but this computer seemed extremely fast with great graphics...no glitching here! No issues with fan noise as others have noted. A mouse would have been. Ice as it only came with a keyboard.
I would recommend this to a friendLove this desktop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would never buy another desktop ever. I needed something with a lot of horsepower that can run multiple graphics programs at once. I bought this desktop with hesitation. I was totally wrong. It has rough my world. I love this Alienware desktop.
I would recommend this to a friendGaming Machine for my son
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son. Good gaming machine. Fans can be a little loud when under heavy load.
I would recommend this to a friendGreat mid spec PC with a major flaw!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loves the PC, user friendly interface and easy to upgrade and overclock. Sadly it doesn’t power off and it restarts continuously when it goes into sleep mode. Contacted Alienware only to given the run around so f them. Wouldn’t recommend but since there is a scarcity in PC currently buy if it is a last resort.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .xbnxnxbxnx,
Thanks for your review and we're sorry to hear about the issues that you've had with your computer so far. If you have any technical questions you can visit our Product Support Page here: https://dell.to/33eb5SV.
Best,
Bryan
1-800-624-9896
Best computer ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Alienware - Aurora R9 Gaming Desktop - Intel Core i7-9700 - 16GB Memory - NVIDIA GeForce RTX 2080 SUPER - 1TB HDD + 512GB SSD - White/Lunar Light, is by far the best computer I have ever owned or used. Buy one!
I would recommend this to a friendJust Buy It!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this Desktop is powerful and sleek. I have owned several desktops and this one for its size and looks is my favorite. Best of all its easy to open up and add parts to if you want to upgrade anything down the road.
I would recommend this to a friendAwesome for gamers seriously!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because I needed a reliable rebuilding if necessary tower. For starters this machine is nice with zero flaws . My third pc in 12 yrs. definitely a keeper for gamers.
I would recommend this to a friend- Cons mentioned:Fan noise
Noisy fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give higher rating except fan noise is extreme , sounds like a jet engine on a plane , Gpu is only 65 deg and still loud , returning for a refund , didn’t pay 2 grand to listen to that and have a problem later after warranty expires .
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Patrick,
Thanks for your review. We're sorry to hear about the fan noise that you're experiencing. We'd recommend updating the BIOS on your computer since this should help lower the fan noise: https://dell.to/2XAULtU.
Best,
Bryan
1-800-624-9896
Really great. Good overall Gaming PC!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs all the top tier games with no issues. RAM comes a bit lower than I wanted but that can be easily increased. Very unique design makes it really stand out in my set up. Good investment for years to come.
I would recommend this to a friendGreat computer -
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this gaming system. It's a great computer and is lightening fast. I had to buy a 1 TB internal harddrive for my gaming son since the 518 GB SSD isn't adequate to store many games.
I would recommend this to a friendExcellent computer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I want it to. Would be better if came with higher quality keyboard and mouse Cost me several hundred dollars extra to upgrade to alienware products. Also be useful to have operation manual
I would recommend this to a friendGOOD
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PC, but Wish it was LIQUID COOLING. at least CPU FAN
No, I would not recommend this to a friend