
Rating 4.1 out of 5 stars with 276 reviews
4.1- Performance (71)
- SSD (29)
- Graphics (26)
- Speed (24)
- Price (7)
- Fan Noise (70)
- Case Design (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Outstanding
This PC has been amazing so far. Graphics are awesome and the FPS in games have been very high, “solid 120 and above,” including Forza Horizon 4, Destiny 2, and Rainbow Six Siege..just to name what I’ve ran. Just be sure you have a good gaming monitor or you are not going to get the full potential of this graphics card. As far as the fan noise goes, updating the PCs drivers and making sure the graphics card drivers are up to date has kept the fan noise down for me. This PC is air cooled so it will be a little louder than liquid cooled and PC fans tend to differ depending on lay out and case design. This PC is not as loud as my home build. All in all, this was a good purchase and was cheaper than building my own based off of current hardware prices. Would buy again!
Posted by Rusty
- Rated 5 out of 5 stars
Alienware Aurora R9 (Open Box)
Had this thing for a year now and it’s a power house. Sadly like other reviews mention it’s a Dell so you luck out sometimes and other times you run into issues with longevity. The fans are a bit loud sometimes but that’s just processing power (or at least I tell myself that instead of getting a liquid cooled build). Overall she plays any game and I’m satisfied. Easy upgrades for el Gato products and other SSD/HDDs. This computer cannot overclock according to manual, but their control tower software says otherwise. Idk just game and have fun and get a new one in 5 years time. Lots of USB ports and other ports. Couldn’t pass up the price. Oh it’s 39lbs, kinda on the heavier side so you’ll need a heavier duty desk mount like I have.
Posted by AStone
- Rated 5 out of 5 stars
Great gaming rig!!
I bought this machine specifically for Microsoft Flight Simulator 2020 and it handles the game very well. The processor and graphics combination are spectacular and it seems this machine has just the right amount of RAM needed for smooth game play. I would recommend this machine to any of my family or friends looking for a reliable gaming computer. Take note this machine has the 2000 series graphics and the 3000 was just announced.. Cheaper and faster, I’m sure it’ll be coming to Alienware shortly.
- Rated 5 out of 5 stars
I usually build them but this time I went Alien
I usually build my own gaming systems so this was a first for me. I was really frustrated with one of my builds one day and I said to my self it's not worth it. So I headed to Best Buy and bought me this machine. I don't regret a second of it. This machine really is awesome. All of the hardware seems to work really well together. The O/S is super fast. I went from 71 FPS in Overwatch to an average of 104 FPS with this machine. I really have no complaints with it. Yes it's a little pricey but you get what you pay for and it's worth it.
Posted by Dotcomdewd
- Rated 4 out of 5 stars
High performing gaming desktop
The Aurora R9 arrived well packaged, good care was given to keeping the tower safe during transport. The case itself is very nice with gorgeous LEDs. The front has 3 USB ports in easy reach, along with ports for headphones and microphone. There were plenty more USB ports in the back for things you will not be unplugging often. By removing a screw from the back and pulling on the handle, I was able to open the side door and take a look inside. Space and cable management were well done and build quality looks to be superb as I would expect from a premium gaming PC like Alienware. To get to the internals of the PC you must flip up two switches on the back of the computer. This allows you to swing the power supply outwards, revealing the motherboard and cpu. Some things to note here. This machine comes with the 512 GB SSD as your main boot drive, and a 1 TB mechanical drive for storage. As we’ve all seen in recent years game download sizes have absolutely exploded, with many AAA titles now clocking in at over 50 GB. Its reasonable to assume that most people will only be able to fit 3-5 games on the main SSD along with your Windows 10 install and all the other programs you will need. That 1 TB drive is going to fill up quick so you will want to look for more storage. Here is where I ran into a slight problem. I had intended to pull the 4 GB storage drive from my old PC and add it to the machine, only to find that the two empty drive caddies will only take 2.5 drives. There is only 1 bay for 3.5 drives, which is filled by the 1 TB drive. My options were to either remove the 1 TB and replace it with my 4 TB drive, or get an external enclosure. As I did not want to waste the 1 TB drive, the option I am going with is an external enclosure. Be aware that if you want to expand your storage (and lets face it, these days 1.5 gb total storage isn’t much) your options will be to get a dedicated external HD, buy only 2.5 drives (you can add up to 2 of them to the machine), or remove the 1 TB drive and replace it with a larger drive. Moving on to the performance part, Windows loaded lightning fast. Less than 15 seconds to press the power button, boot, type my password, and have everything load. It did not take me long to install a few programs needed to get gaming. I installed both Doom and Code Vein and spent a few hours on each. Doom ran absolutely flawlessly on ultra settings at 1080p, as did Code Vein. Not once did I see any hint of slowdown on either title for the entire session. Solid 100+ FPS in both titles. Based on pure specs alone this machine should be able to handle both 1440p and 4k gaming at good frame rates on almost any current title. Checking the other reviews people have mentioned the fan has been a problem, but while playing for hours I did not hear the fan kick on much at all, the machine was very quiet during that time. I will note however, that while installing the games the CPU was obviously pushed harder and those times the fan did kick in, and it was loud for a few moments before settling down. Not unbearably so, but some are more annoyed by it than others. The machine also came with a very basic keyboard and mouse, which make for an okay backup but not what you want for playing games. If you’re buying a machine at this level of pricing, I am going to assume the user already has a quality gaming mouse and keyboard combo that they like. Like most PCs these days it does not have a disc drive of any kind. For me this isn’t a problem as I had not used the one on my old PC in over 2 years, but be aware that if for some reason you need one you’ll want to get an external optical drive. The CPU is the i7-9700 and not the i7-9700k, so if you want to play around with overclocking this rig probably isn’t for you. If you just want a fast rig that looks pretty that you can plug in and start installing games on in a minimal amount of time and don’t bother with that kind of thing, this machine will definitely suit your needs for some time. Testing the specs of this machine on UserBenchmark had this machine rated well over 100% in all categories. Unless you want to spend significantly more money (well over $1,000 as of this review) to get to the next tier of performance, the R9 is a very solid choice.
Posted by DSPARKA