Customer Ratings & Reviews
- Model:
- AWAUR9-7698WHT-PUS
- SKU:
- 6373818
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Aurora R9's high performance, fast SSD, and smooth graphics capabilities, making it a great gaming system. However, many customers point to the significant fan noise as a drawback. Some also mention concerns about the case design and its impact on noise levels and thermals.
This summary was generated by AI based on customer reviews.
Beast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this machine im beefing it up for my server at home. Only issue is that some of the sata connections are behind the video card and there is only space for 2 drives. Other than that its a beast
I would recommend this to a friendGood buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek kool design. Runs as expected! Good purchase
I would recommend this to a friendGreat speed. It's a beast of a computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I throw at it. Vr plays great. No lag. Great overall computer. Worth a penny. To build you own would cost more and have no warranty like I purchased to back up my money invested.
I would recommend this to a friendGreat computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issues. Fans kick on pretty hard when downloading but all specs look good as far as temp and everything. Probably at least 4x faster than Xbox as far as downloading time.
I would recommend this to a friendFantastic buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was debating whether or not to build my own computer and found this and this was much cheaper than going out and buying the same parts that are in it. 10/10 would recommend.
I would recommend this to a friendGreat computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up open box item and had to pay for liquid cooling system for geek squad to install. Join the tech program and it was a great experience. This R9 is great though!
I would recommend this to a friendGo for the liquid cooled model
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud. The description didn't say that it's not liquid-cooled. So keep that in mind. The screen didn't work on the first boot so I had to unplug and replug all the display and gpu cables from the motherboard to get it going.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Ashish,
Thanks for your review and we're sorry that your computer is not meeting all of your needs. There was a new BIOS update released this past summer for your computer that should help its performance. We'd recommend that you check out all of the latest drivers and software here: https://dell.to/2SCPf9g.
Best,
Bryan
1-800-624-9896
Perfect for a gammer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and perfect for any gammer that is looking to take it up a notch! Stays cool unlike other Alienware products! Not as much noise either! You can't go wrong!
I would recommend this to a friendThis thing is a beast.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like to occasionally play games but nothing to serious, but it handles Warzone and several others just fine! It crushes spreadsheets and other "intense" applications.
I would recommend this to a friend- Cons mentioned:Fan noise
hate it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up taking it back due to it sounds like a jet engine was taking off. At first, I bought it to avoid the headaches that typical come with building your own, only to have to deal with more headaches trying to troubleshoot the extremely load fans (yes, I did the firmware update). Ended up returning it, building a i9 liquid cooled setup, and came out 400 dollars less then what Alienware wanted for this desktop. Do yourself a favor, watch some youtube videos, and build your own cause these run like trash.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .wassindabox,
We're sorry that your computer's fan noise was too loud for you. There is a BIOS update that was released specifically for this issue on this system. We're sorry that you decided to return your computer but we hope that you will consider Dell again in the future.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Fan noise
Fan noise too loud.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the other reviews about the fan noise and figured they were over exaggerating. They were not. I ended up returning the PC and purchasing an MSI rig which is extremely quiet.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Gamer,
We're sorry to hear that you decided to return your computer because of the fan noise. There is a BIOS update that Dell released to help with the fan noise on the Aurora R9 model. We hope that you will consider Dell again in the future.
Best,
Bryan
1-800-624-9896
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing set all together. I pur based the alienware tower, desktop, and all other gadgets that were needed to go with it. It is definitely worth the purchase.
I would recommend this to a friendGreat computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I wanted and more. I wanted to build a computer until I went to Best Buy and found this one. This has a great set up for the price. I purchased an open box.
I would recommend this to a friendAwesome
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say about this! My 14 loves this expensive but it runs his VR vibe and all his games, you won’t have to upgrade.
I would recommend this to a friendAlienware - Aurora R9 Gaming Desktop - Intel Core
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alienware - Aurora R9 Gaming Desktop - Intel Core i7-9700 - 16GB Memory - NVIDIA GeForce RTX 2080 SUPER - 1TB HDD + 512GB SSD - White/Lunar Light
I would recommend this to a friendStill love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt get the right one at first but best buy made it right and got me the right one! Still love it.
I would recommend this to a friendAbsolutely love this thing!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier, no complaints at all. Game play is super smooth even on ultra settings. Money well spent.
I would recommend this to a friendCPU runs hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont have a problem running any games just the cpu runs 80-90c sometimes topping higher.... needs new thermal paste or liquid cooling installed if you can fit it in there
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .David,
Thanks for your review. We're sorry to hear that your computer is operating hotter than you'd like it to. Alienware systems allow you to control your thermal preferences through the Alienware Command Center:
• To tune your system, go to Alienware Command Center and select out of 4 different thermal profiles that will help you manage system temperatures as well as performance output to your preference. These include Cool, Quiet, Balanced, and Performance thermal profiles.
• If you see CPU temperatures rising beyond 100°C on Alienware Command Center, please contact support and they will take care of your issue - https://dell.to/2Inbc8F.
You can view additional information on this site: https://dell.to/2IIhqjJ.
Best,
Bryan
1-800-624-9896
GAS PC
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOPE DOPD DOPE DOPE DOPE GET AN EXTRA FAN IT NEEDS IT
No, I would not recommend this to a friendGreat gaming computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is my first true gaming computer, I had many computers that I played games on. This one is the best one!!
I would recommend this to a friend