Customer Ratings & Reviews

A brilliant sound headet with the best battery backup possible. The headset is brilliant for gaming and professional use. The headset is best for mobile as well as laptop. The headset is very light weighed and the connector provides you the best compatability.

Very happy with the purchase, i tested the new turtle beach atlas air, steel series artic 7 and the pros. This headset takes the prize with their booming bass and clearness for a better price. Dont underatnd why they have bad reviews online. Just make sure to have the most recent driver updates and they will run flawlessly with your PC. I am currently using the Sonar program with the headset.

Best headset EVER. I use this for my PC and all of my consoles. Its super comfortable and I like being able to move the mic

Incredible product. Very comfortable. Great sound… Love Alienware!

My Alienware AW720H is fantastic—I love how comfortable and sturdy it feels even after long gaming sessions, thanks to the suspension headband and soft memory-foam earcups. The sound quality is immersive with clear highs and deep spatial audio via Dolby Atmos, and the RGB lighting syncing through AlienFX adds a sleek, gamer-friendly aesthetic. The dual-mode wireless works seamlessly on PC and consoles, battery life lasts me through multi-hour marathons (30 hrs+, even more with the LEDs off), and having balance controls right on the earcup is a huge convenience. The mic is crisp and noise-canceling in Bluetooth mode, though I’ve seen a few reports of hinge issues—so far mine’s been rock solid. Overall, it delivers on comfort, performance, and premium feel.

Sound quality and design are amazing! Comfortable to wear, and light weight, battery life better compared to most, and wireless connection is flawless! Alien wear is my fave!

Great Sound and Comfort with Minor Drawbacks The **Alienware AW720H Dual Mode Wireless Gaming Headset** has been a solid addition to my gaming setup. While it excels in many areas, there are a few small issues that prevent it from being perfect. ### Pros: 1. **Excellent Sound Quality**: The sound quality on this headset is impressive. The 40mm drivers deliver clear, immersive audio with deep bass and crisp highs. Whether I’m playing games, watching movies, or listening to music, the audio experience is top-notch. The surround sound feature adds an extra layer of immersion in games, making it easier to detect in-game sounds and directions. 2. **Comfortable Design**: The headset is surprisingly comfortable for extended gaming sessions. The memory foam ear cushions and adjustable headband provide a snug fit without causing discomfort, even after hours of use. The Dark Side of the Moon color scheme looks sleek and complements my other Alienware gear. 3. **Dual Mode Connectivity**: The ability to switch between wireless and wired modes is a great feature. The wireless connection is stable with no noticeable lag, and the option to plug in when the battery is low is a lifesaver during long sessions. This flexibility is one of the standout features of the AW720H. 4. **Clear Microphone Quality**: The retractable boom microphone offers clear voice communication. My teammates have commented on how clear my voice sounds, even in noisy environments. The mic is also easy to mute with a simple flip, which is a nice touch. ### Cons: 1. **Battery Life**: While the battery life is decent, it could be better. I get around 10-12 hours on a full charge, which is okay, but not exceptional compared to other headsets in this price range. Frequent gamers might find themselves needing to recharge more often than they’d like. 2. **Price Point**: The AW720H is on the pricier side, and while it offers great performance, the price might be a bit steep for what you’re getting. I feel that a slightly longer battery life or additional features could have made it a better value for the money. ### Conclusion: The Alienware AW720H Dual Mode Wireless Gaming Headset delivers excellent sound quality, comfort, and flexibility with its dual-mode connectivity. However, the battery life and price point prevent it from being a perfect 5-star product. If you’re looking for a high-quality headset that performs well in both wireless and wired modes, the AW720H is a great choice, but be aware of its minor limitations.

I charged it up twice in several weeks of use. I'm an adult so I dont get to sit for hours playing everyday but the charge lasts longer than the official Xbox headset did. This headset is comfortable. The sound is great. Easy to set up on PC. I have zero complaints about it.

The Alienware Dual-Mode Wireless Gaming Headset AW720H represents a pinnacle of gaming audio excellence, wrapped in a striking Lunar Light design. Its dual-mode capability allows seamless switching between wireless and wired connections, ensuring uninterrupted gameplay across various platforms. The headset boasts premium sound quality with spatial audio technology, providing an immersive gaming experience. Additionally, its comfort-focused design, including memory foam ear cushions, allows for extended gaming sessions without discomfort. This headset not only delivers exceptional audio but also enhances the overall gaming setup with its futuristic aesthetics.

The disigne is amazing, they have a very nice sounds and the ergonomic is very good, the price and quality is good

Sound is phenomenal! These are not Bluetooth capable, and are only wireless on pc. Mic kinda echoes because theres one on the cable and left ear when connected to xbox controller.

Great headset if you're a gamer and have an Alienware PC! very comfortable to wear, lightweight and works well, most of the time. It has a few hiccups here and there but it's a reliable and very solid headset.

"Overall, this product offers a fantastic user experience with no lagging issues. However, the only downside is the sound quality when connecting to Meta, which is a bit subpar." Design and quality of the product pretty good if you just going to use on PC is great

Incredible sound, not heavy and synch colors with the rest of the Alienware hardware. Best headphones that I’ve ever had.

Great sound and supper comfortable for someone with a bigger head!

Such a great and sleek looking headset, works best when USB C connector is plugged in great audio and noise cancellation. Many options for color customization in Alienware app

Very comfortable and stylish. Battery hold charge well. And was a good price point for a high-end pair of headphones at just over $100

Would buy again. The sound is excellent and extremely comfortable.

Will recommend to anybody! Been using it for a little over a year now and it has been amazing. Sound quality and connectivity is great for FPS games and much more. Definitely a great budget headset.

Good sound its soft for ur ears and has a retractable mic its really good