Customer Ratings & Reviews

Havent used the mic yet but so far amazing headphones, great sound quality and it muffles outside sound pretty well.

While the sound quality is fantastic, the mic quality is not very good. It makes it sound like I am on a cell phone but for the price it is worth the buy

So far so good. Haven’t had any issues with it. Still going strong.

Perfect gaming headphones. The price dropped below 100.00 and the comparable headphones at the price dont have the same quality for the price.

Perfect gaming headphones. The price dropped below 100.00 and the comparable headphones at the price dont have the same quality for the price

The headphones are very comfortable and easy to use. I do not like that you can't connect them to your phone, but works fine with a laptop.

Best headphones I ever bought, use them for work and they are very comfortable

Use these for gaming and sometimes watching movies on the TV when the wife is sleeping. They sound great and they are pretty comfortable for wearing for extended hours.

It worked fine until it bricked itself during a critical security update via Alienware Command Center. The headset is only only 3 weeks old, but I cannot get anybody to help, or replace it under warranty. BestBuy physical store says they cannot take it back because it's past the 2-week return window. The 1-888-BestBuy support says the same as the store. Dell support disconnected me twice because I cannot give them a service tag (because the headsets do not have service tags.). Another time Dell support said they couldn't replace it under the warranty because I did not buy it directly from Dell, but that their agreement with BestBuy is that BB honors the full two warranty; that is apparently no true, or Best Buy staff and systems are not aware of that. Two Dell support people said I could take it into a physical Dell store; there are only handful in the whole country, and none near me. So, the only thing I can conclude is that buying Dell/Alienware from Best Buy means buy at your own risk because there is no warranty beyond the 14-day return window. I have been buying Dell products and buying electronics from Best Buy for decades, but this awful experience will definitely make me think twice on future purchases.

Teen enjoys this headset! Says it has ckear quality sound

Outstanding quality. Best set i have had so far. Sound quality and range are awesome

This headset for gaming is very easy to use and the sound is very good.

I purchased these Alienware headphones a few months ago and they have been great for playing games on my desktop thank you Alienware.

Decent headset pairs well with other Alienware products

Wireless adapter felt easy to accidentally break but overall i love the headset

I like the fact that they work for both ps5 and xbox x series

Live thsi headset by far but im a hardcore Alienware person so to each their own

Bought these and exchanged them within the same day. The audio in games and in voice chat is bad, my astro a50s where getting old and starting to cut out after almost 3 years of use so decided to upgrade. Disappointed in the sound quality. pretty on the outside and i love the accessibility but thats it. Alienware monitors, mouse, and keyboards are their specialty, not so much head sets. Decided on the turtle beach 700 gen 3 stealth instead, more than i wanted to spend on a head set but the sound quality is awesome!

Horrible! didnt get to use 1 time! Got them for my son for christmas for his alienware setup and didnt work

Good headset only bad thing it sounds bad after just 2 months of use. I wouldn't recommend this product at all unless you get the 24 month service with best buy