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Customer Ratings & Reviews

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Your price for this item is $129.99
The comparable value price is $149.99

Customer reviews

Rating 4 out of 5 stars with 48 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers regard the AW725H Tri-Mode Wireless Gaming Headset highly for its sound quality, comfort, and battery life. Users find it easy to connect to their devices. Overall, the headset is well-received for its key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
  • Rated 2 out of 5 stars

    Ok headset but dies fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset only bad thing it sounds bad after just 2 months of use. I wouldn't recommend this product at all unless you get the 24 month service with best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality isn't the best, and the microphone tends to have interference.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is pretty bad, the microphone can’t even work with my xbox series X and the audio isn’t good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio failed after less than 3 weeks. Unable to return or exchange. Rip-off

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones over 2 years ago and I love them. I saw negative reviews on them so I had to tell my thoughts. Audio is great and battery life is great. They were very tight on my head when I first got them but after a few hours of use they stretched to fit basically. If mine go out I would buy another pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great design but average/subpar audio. So-so mic.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this headset because of a lack of reviews. Returning it. Audio It feels like I'm listening to music in a cave with a burlap bag over my head and people beating me with sticks for extra thumpy bass. The sound is really dark, the details in music are lost. Mic The mic is slightly worse than my old Hyper X Cloud II headset. It has an almost old school Xbox crunchy audio. When plugged into the 3.5mm mic, it's a lot better but it picks up EVERYTHING so I'm guessing it's a condenser mic. All keystrokes and button presses are picked up along with the soft hum of my pc fans. Absolute disappointment since I loved the design and had high hopes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth pairing doesn't work on 3/3 units

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth doesn't show up as discoverable on both PC and Android. Worked with Dell to get it replaced twice, all 3 so far have the same issue. Don't recommend if you need it for Bluetooth functionality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Seriously?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst headset ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Don't buy it!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
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