Customer Ratings & Reviews
- Model:
- AC-019-NUA-A
- SKU:
- 6354088
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the KardiaMobile 6L Personal EKG Monitor for its ease of use and accuracy. Many find it valuable for monitoring heart rhythm issues and appreciate its overall performance. Some customers have expressed concerns about battery life and the subscription model, while others appreciate its compact size and compatibility with various devices.
This summary was generated by AI based on customer reviews.
Find a different brand. Awful CS....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works.... It's amazing. I've had problems with the back sensor not getting a connection. When I contacted support from BestBuy and Kardia both were extremely bad customer service. Kardia mobile just argued with me for days about how to place it against the skin, which is ridiculous...wouldn't fix / get me a new device when mine was barely a month old. Wouldn't recommend based off of awful customer service.
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .We apologize for the negative experience you had with the back sensor and customer service. It is disappointing to hear that the support you received was not up to your standards. We take your feedback seriously and will work to improve our customer service experience. If you would like to discuss this further or have any further concerns, please do not hesitate to contact us directly. Please reach out to our customer support team at support@alivecor.com or call us at 1-855-338-8800. Thank you for taking the time to provide your feedback.
EKG at home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great for getting your own EKG readings at home.
I would recommend this to a friendPreventive awareness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way this works, being proactive at my age.
I would recommend this to a friendGives me peace of mind when my heart is acting up
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as I was having some heart complications.
I would recommend this to a friendGood product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good overall. Check your needs before the buy
I would recommend this to a friendgreat device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ECG tracing is crisp and accurate. The battery lasts
I would recommend this to a friendKardia
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A +++++++++++++++++++++++++++++++++++++++++++++++++
I would recommend this to a friendGreat 6L
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Kardia 6L EKG. Bought this for my husband.
I would recommend this to a friendHeart monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to get it to provide accurate readings. Bought because my wife has afib but the leads won't make connections that are reliable
No, I would not recommend this to a friendFather
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my father and he is really happy..
I would recommend this to a friendKardiaMobile Misunderstood TV Advertisement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not purchase this item based on medical direction from a doctor but based on the TV advertisements that made it look like a standalone tool. After purchase I learned that either a doctor or a for fee service would have to interpret the readings. Accordingly, I returned the product unopened for the tool to be truly useful.
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Thank you for your feedback, and we're sorry to hear about the confusion regarding the use of our KardiaMobile device. We want to clarify that the Kardia app can analyze EKG recordings without additional costs and does not require the readings to be reviewed by a doctor or through a paid service for basic heart rhythm assessment. The device itself is designed to be a standalone tool that provides immediate results directly through the app. If you have any further questions or if there's anything we can help with in the future, please don't hesitate to reach out to us at Support@AliveCor.com or call 855-338-8800. We're here to ensure you have all the information you need to fully utilize your device.
- Pros mentioned:Ekg
KardiaMobil6L
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.appears to be a good personal EKG. In my opinion it should be used by a medical person,nurse,Dr, i feel the person needs to have the knodgle to read and process the information correctly.
No, I would not recommend this to a friend - Pros mentioned:Accuracy
A lofesaver. Highly recommended.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lifesaver! This unit very accurately shows various heart conditions. Everyone should have one to periodically mo itor your heart.
I would recommend this to a friend - Pros mentioned:Ease of use
Super simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked how fast to respond the device is and easy to sync. Id get this vs any watch device that offers single lead
I would recommend this to a friend Seems to work, but I returned it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to work. The app looks impressive. It has lots of lines like I see on TV. I dont know if they really mean anything. It did pick up the heart thing that I know that I have. I am not sure if it would ever see a second issues, since the issue that I know I have pops up. You really have to pay 10 a month to get any useful data. The first month is not free, the second month is free. I don't know if this is a 10 a month gimmick or not. I returned it.
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Thank you for sharing your experience with the AliveCor's KardiaMobile. It's great to hear that the device was able to detect the heart condition that you were already aware of. However, it's unfortunate that you found the app to be confusing and that you felt the need to pay a monthly fee for useful data. It's important to note that the monthly fee is optional and provides additional features such as personalized heart health reports and the ability to share data with a healthcare provider. It's understandable that you chose to return the product, but it's worth noting that the app and the device do have the potential to provide valuable insights into heart health when used properly.
Expensive Comfort
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never gotten the Kardia to work. Maybe once. Never with its 6-lead feature. I keep it on my desk to ease my wife's concerns. SHE thinks it works. The 6L feature may have worked once but never again. It never makes contact with the third lead. The 2-Lead works but the information is not reliable. I should have returned it.
No, I would not recommend this to a friendKardia Mobile 6L
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item dont always connect to your phone. It takes several attempts to connect.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Works great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use! Instructions very easy to understand!
I would recommend this to a friend kardianonmobile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the kardiamobile and schedule with the Geek Squad to help install on my smart phone. The Geek Squad was not able to install the device because the instructions that came with the device were not comprehensive. the geek squad employee said the instructions were the worst he had ever seen
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Dear Customer,
I'm sorry to hear about the trouble you've experienced with the setup of your KardiaMobile device. It's disappointing to learn that the instructions provided were not comprehensive enough to guide a smooth installation process.
Our aim is to create a user-friendly experience with clear and detailed instructions. Your feedback suggests that we fell short of this goal, for which we sincerely apologize. It's essential for us to know when our customers face such difficulties, and we greatly appreciate you taking the time to share your experience.
Our customer support team is more than willing to assist you in setting up the device. They can walk you through the process step-by-step and answer any questions that may arise.
If you're still in possession of the device and wish to give it another try, please don't hesitate to contact our customer service. We're committed to ensuring you can successfully use your KardiaMobile device and receive all the benefits it offers.
Thank you for your patience and understanding.
KardiaMobile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as described, a little light on instructions but that is typical nowadays
I would recommend this to a friend