Customer Ratings & Reviews
- Model:
- AC-019-NUA-A
- SKU:
- 6354088
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the KardiaMobile 6L Personal EKG Monitor's ease of use, accuracy, and its ability to provide EKG readings for heart rhythm issues. Many appreciate its overall performance, reasonable price, and compact size, which contributes to peace of mind. Some customers have expressed concerns regarding battery life and the subscription model required for full feature access, while others have mentioned the need for skin contact to get readings.
This summary was generated by AI based on customer reviews.
Father
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my father and he is really happy..
I would recommend this to a friend- Pros mentioned:Accuracy
A lofesaver. Highly recommended.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lifesaver! This unit very accurately shows various heart conditions. Everyone should have one to periodically mo itor your heart.
I would recommend this to a friend - Pros mentioned:Ekg
KardiaMobil6L
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.appears to be a good personal EKG. In my opinion it should be used by a medical person,nurse,Dr, i feel the person needs to have the knodgle to read and process the information correctly.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Super simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked how fast to respond the device is and easy to sync. Id get this vs any watch device that offers single lead
I would recommend this to a friend Seems to work, but I returned it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to work. The app looks impressive. It has lots of lines like I see on TV. I dont know if they really mean anything. It did pick up the heart thing that I know that I have. I am not sure if it would ever see a second issues, since the issue that I know I have pops up. You really have to pay 10 a month to get any useful data. The first month is not free, the second month is free. I don't know if this is a 10 a month gimmick or not. I returned it.
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Thank you for sharing your experience with the AliveCor's KardiaMobile. It's great to hear that the device was able to detect the heart condition that you were already aware of. However, it's unfortunate that you found the app to be confusing and that you felt the need to pay a monthly fee for useful data. It's important to note that the monthly fee is optional and provides additional features such as personalized heart health reports and the ability to share data with a healthcare provider. It's understandable that you chose to return the product, but it's worth noting that the app and the device do have the potential to provide valuable insights into heart health when used properly.
Kardia Mobile 6L
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item dont always connect to your phone. It takes several attempts to connect.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Works great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use! Instructions very easy to understand!
I would recommend this to a friend kardianonmobile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the kardiamobile and schedule with the Geek Squad to help install on my smart phone. The Geek Squad was not able to install the device because the instructions that came with the device were not comprehensive. the geek squad employee said the instructions were the worst he had ever seen
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Dear Customer,
I'm sorry to hear about the trouble you've experienced with the setup of your KardiaMobile device. It's disappointing to learn that the instructions provided were not comprehensive enough to guide a smooth installation process.
Our aim is to create a user-friendly experience with clear and detailed instructions. Your feedback suggests that we fell short of this goal, for which we sincerely apologize. It's essential for us to know when our customers face such difficulties, and we greatly appreciate you taking the time to share your experience.
Our customer support team is more than willing to assist you in setting up the device. They can walk you through the process step-by-step and answer any questions that may arise.
If you're still in possession of the device and wish to give it another try, please don't hesitate to contact our customer service. We're committed to ensuring you can successfully use your KardiaMobile device and receive all the benefits it offers.
Thank you for your patience and understanding.
KardiaMobile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as described, a little light on instructions but that is typical nowadays
I would recommend this to a friendOkay - has issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with getting it to work. Says it doesn’t detect heart attack which I was surprise to find out
No, I would not recommend this to a friendDoes what it shouls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, connectivity is absolutely no problem
I would recommend this to a friendScam, incomplete disclosure.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s somewhat worthless unless you do what they don’t tell you about in their advertisements. This being if you want a total complete evaluation you have to take out a subscription otherwise you get a fraction of a cardiac report.
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Thank you for sharing your thoughts, and we're sorry to hear about any disappointment related to our advertising. At AliveCor, we aim to be transparent about the services and features available with and without a KardiaCare subscription. While the basic functionalities of our KardiaMobile device provide essential EKG recordings, the subscription offers enhanced analysis and additional features for a more comprehensive cardiac report. If you have any more questions or need further clarification, please contact us at Support@AliveCor.com or call 855-338-8800. We're here to help and ensure you have the information you need to make the best use of your device.
DO NOT SHOP AT BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item itself worked great but I wouldn't buy it from Best Buy. Buy it somewhere else! My original order needed to be canceled (ordered at wrong store-right city name, wrong state) and they are refusing to refund my money for the entire purchase. Call center customer service is a JOKE! DO NOT SHOP AT BEST BUY
I would recommend this to a friendDon’t buy. Inaccuracies in readings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suffer from PVCs. Device started showing PVC and then started showing normal heart rhythm. Echocardiogram showed I was still having PVCs. Called support and the only answer I received was readings can’t be guaranteed on the model of I pad I was using. Don’t waste your money on this device. Not that accurate.
No, I would not recommend this to a friendWISH i HAD NOT OF PURCHASED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not the easiest thing to use. Wants you to sign up for a membership
No, I would not recommend this to a friend- Pros mentioned:Ekg
This tiny 6-lead EKG device could save your life.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a truly amazing, groundbreaking device. It will fit in your wallet! It really does give EKGs that cardiologists can use like the 6-lead EKGs they take on conventional equipment with 6 wires and 6 sticky pads that pull off your body hair when they are removed. I'm not an MD, but it seems that the difference in data between 6 leads and 12 leads doesn't matter in too many situations. There's a recent (2019/2020) article in the journal "Circulation" which uses measurements from KardiaMobile 6L devices. Ask your doctor. What I see is a device that sits on my knee, talks to my iPhone, and 30 seconds later provides a useful EKG that I can immediately email anywhere--like to my doctor-- from an iPhone (what I use; it's supposed to work with Android phones too). If you want a paper printout with scales that match your doctor's machine, something that he or she can immediately read, email the 4 PDF pages from the KardiaMobile 6L to your home computer and print it on your printer. An add-on service that the manufacturer provides for around $10/month lets you send your EKG to either a technician, trained to look for simple problems, or for something like $50 per EKG you can send it to a licensed cardiologist for in-depth review. // If you have an intermittent problem, you can buy this device for around what it costs to rent (for one month!) an old-fashioned, wired heart monitor that you have to belt on, drag around all day, skip showers with, etc. If you have a problem which you can sense when it happens and take an EKG, or want to take an EKG every hour or two to have your doctor interpret, this could save your life or your brain for the cost of 2 or 3 restaurant meals.
I would recommend this to a friend ekg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish it could determine more rythms to include pre cursers for MI
No, I would not recommend this to a friendDon’t waste your time or money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a complete waste of money. Even if it was offered at half price, it wouldn’t be worth it. It does NOT make connection with the electrodes even with suggested lotion. If it eventually DOES connect, it is unreadable due to interference and/or my heart episode is gone.
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .We apologize for the inconvenience caused by our product. We understand that the KardiaMobile device is not meeting your expectations and is not functioning as it should. We would like to assure you that our device is designed to work effectively and provide accurate results.
We recommend contacting our customer service team for assistance with the device. They can provide guidance on how to properly use the device and troubleshoot any issues you may be experiencing. Additionally, we offer a satisfaction guarantee and can process a return or refund if the product does not meet your expectations.
Thank you for your feedback and we hope to have the opportunity to make things right.
Wildly inaccurate. Dont waste your money.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is extremely inaccurate. It sent us to the cardiologist 5 times needlessly. Even paying for their monthly subscription for "techs" and it was all still wrong. 2 cardiologists informed me that these devices are garbage. Total waste of money. Dont waste yours.
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience with our device and that it led to unnecessary visits to the cardiologist. We take these issues seriously and want to do everything we can to ensure the accuracy and reliability of our products.
We'd like to understand more about the specific issues you experienced with our device and the results it provided. It's possible that there was a technical issue or a problem with the way the device was used that could have affected the accuracy of the results. Our team is always available to help troubleshoot any issues or provide additional guidance on how to use our products effectively.
We also want to emphasize that our devices are not intended to replace the advice or care of a healthcare professional, and we encourage our customers to consult with their healthcare providers if they have any concerns about their heart health.
If you'd like to discuss your experience further, please don't hesitate to reach out to us directly at support@alivecor.com. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
Detects AFib
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought me this device which detects when I am in AFib. So far it has worked great!
I would recommend this to a friend