Customer Ratings & Reviews
- Model:
- AC-019-NUA-A
- SKU:
- 6354088
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the KardiaMobile 6L Personal EKG Monitor's ease of use, accuracy, and its ability to provide EKG readings for heart rhythm issues. Many appreciate its overall performance, reasonable price, and compact size, which contributes to peace of mind. Some customers have expressed concerns regarding battery life and the subscription model required for full feature access, while others have mentioned the need for skin contact to get readings.
This summary was generated by AI based on customer reviews.
If you have Afib, I absolutely recommend this prod
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works and communicates perfectly! One draw back, figuring out how to use it took some time with different modes
I would recommend this to a friendMisleading?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to do, but not what advertising leads you to believe. No indication of heart attack risk from blockage etc
No, I would not recommend this to a friendBuyer Beward
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that my 1 star review will bring the average down, but I felt it was important to post this. I cannot comment on the functionality and accuracy of this product because I had to cancel my order due to discovering that my phone is not on the compatibility list. When I called Kardia customer support to explain the phone I have is three generations newer than what was listed in the compatibility list, the response was to NOT purchase a KardiaMobile. Even though it may function, they cannot guarantee its accuracy. Although I absolutely appreciate Kardia's honesty regarding this, the use of this product is severely restricted. What if i did have a compatible phone but then purchased a new phone that had not yet been evaluated by Kardia? I would no longer be able to use the KardiaMobile. The lag time in evaluation of phones by Kardia significantly reduces their market.
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Thank you for your feedback. We're sorry for the inconvenience with your phone's compatibility. We rigorously test each device to ensure accuracy, which can take time. We're working to expand our compatibility list and recommend checking back for updates. Please reach out if you have any questions.
- Cons mentioned:Subscription
Pay to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to pay to use it. It locks half the features behind a pay wall. Do you get a free trail? Of course not. Because half the features are blocked. $100/year to use this device. No screen, no lights, no buttons. I wanted to like this, I paid extra thinking I'll get something good. Nope. Just a subscription product. This should be free with a subscription.
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Hi Adam, A subscription is not required to use the KardiaMobile with the Kardia app. Basic users who opt to not upgrade to KardiaCare still have the ability to detect and monitor basic arrhythmias using the included features in the Kardia App. KardiaCare is designed to help you get the most out of your Kardia device and provide you with deeper, more personalized insights about your heart health, but is not required to use the KardiaMobile and Kardia app.
- Cons mentioned:Battery life
AliveCor KardiaMobile 6L NON-SUPPORT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used my KardiaMobile 6L on occasion for 2 years and it now keeps rapidly draining the battery. I called AliveCor support to get help and was told I will need to buy another new device for $150.
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Thank you for taking the time to share your feedback with us. We're sorry to hear that you experienced issues with your KardiaMobile 6L device.
We take issues like these seriously and want to ensure that our customers have a positive experience with our products. In this case, it's possible that there is a technical issue with your device that is causing the battery to drain rapidly. Our team is available to troubleshoot any issues and help you find a solution.
Thank you again for your feedback, and we hope to have the opportunity to resolve this issue for you.
$10 Monthly Account Fee required to use device!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to use the EKG monitor without signing up for an account that would be $10/month or $100/year. I don't anticipate using this device on a regular basis, so I was disappointed that there was no description or mention of a monthly or annual fee to use the device
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Hi Paul, Thank you for sharing your feedback with us. We apologize for any confusion or frustration caused by the subscription model for the KardiaMobile device.
The subscription fee you mentioned is for our KardiaCare service, which provides additional features and benefits such as unlimited cloud storage, personalized heart health reports, and Clinician Review credits. However, we do offer a free basic service that allows you to take EKG readings, record symptoms, and share your readings with your doctor.
We understand that not everyone may need or want the additional features of our premium service, which is why we make it clear on our website and product packaging that a subscription is only required for access to those features. We apologize if this was not clear to you when you purchased the device.
If you have any further questions or concerns, please don't hesitate to reach out to us at support@alivecor.com. We appreciate your feedback and hope to continue improving our products and services to meet the needs of our customers.
Piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Is way too sensitive to motion and pressure.
No, I would not recommend this to a friendSubpar device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap little device, with expensive monthly charge Better to go to doctor and get a real ekg
No, I would not recommend this to a friendCompatible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.States that it is compatible with most cell phones is not true If you do not have certain iPhone or Samsung then you cannot use this product.
No, I would not recommend this to a friend