Customer Ratings & Reviews
- Model:
- AC-009-UA-C/AC-009-UA-R
- SKU:
- 6297175
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the KardiaMobile Personal EKG Monitor, particularly its ease of use and accuracy. Users appreciate its compact size, making it ideal for travel, and find it to be a valuable tool for monitoring their heart health. Some customers have expressed concerns regarding connectivity issues, battery life, and the subscription requirements for accessing certain features.
This summary was generated by AI based on customer reviews.
What they don't tell you about KardiaMobile
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the ECG readout is less than expected. The device is interfered with by computers and by hearing aids- you cannot be near either one.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves it. It was a Christmas present he's used everyday since
I would recommend this to a friend - Pros mentioned:Ease of use
Afib condition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Gives verification of heart condition and peace of mind.
I would recommend this to a friend Students
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't understand how to begin . The words are their but I don't know if I understand why?
No, I would not recommend this to a friendQuestionable responses
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it works but it doesnt seem to register skipped heartbeats that i experience.
No, I would not recommend this to a friendDont purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.made sure you check suported phones if its not on the list you get zero suport , I have samsung z flip 6 and it is not supported not happy
No, I would not recommend this to a friendWon’t work with hearing aids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought the Kardia I was never told it didn’t work with hearing aids. When I called Kardia to exchange it for model that does work with hearing aids they said they would not do that. Terrible customer service.
No, I would not recommend this to a friendBeware before you buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AliveCor states that this is compatible with most smartphones. IT IS NOT. Only if you have a certain iPhone or Samsung will it work. 90% of smartphones will not work.
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Dear John,
Thank you for sharing your concerns regarding the compatibility of the AliveCor KardiaMobile device with various smartphones. We apologize if our compatibility claims have caused any confusion or disappointment.
We strive to make our KardiaMobile device compatible with as many smartphones as possible, and we continuously update our list of supported devices. While we do our best to ensure compatibility with most popular smartphones, we understand that there may still be some devices that are not fully compatible.
We recommend checking our website for the most up-to-date list of compatible smartphones before purchasing the KardiaMobile device to ensure that it will work with your specific phone. If you have already purchased the device and discovered that it is not compatible with your smartphone, please reach out to our customer support team. They can help you explore possible solutions or alternatives.
We appreciate your feedback and will continue to work on expanding our compatibility to provide a seamless experience for users of various smartphones. Your satisfaction is our top priority, and we hope to have the opportunity to serve you better in the future.
Best regards,
AliveCor Customer Support Team
Don't waste your money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this after a short stay in the hospital with AFIB. EVERY reading I took showed I had AFIB, even though my Doctors were telling me I was in normal sinus rhythm. It had me upset for no reason. I destroyed the box or I would ask for a refund!
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .We're sorry to hear that the KardiaMobile did not provide you with accurate results and that you had a negative experience with it. It's important to note that while KardiaMobile can provide valuable information about heart rhythm, it is not intended to replace a doctor's diagnosis. We understand that this may have caused frustration and confusion for you. If you have any further questions or concerns, please feel free to reach out to our customer support team at support@alivecor.com or call us at 1-855-338-8800. Thank you for taking the time to provide your feedback.
Dangerous misconception device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap little device, with an expensive monthly subscription. Can be dangerous, false sense of security. I read go to physician if symptoms and get real ekg.
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Thank you for your feedback. We're sorry to hear that your experience with our device did not meet your expectations. At AliveCor, we aim to provide valuable health monitoring tools that are accessible and useful. Our KardiaMobile device is designed to offer convenient EKG monitoring and is FDA-cleared to detect certain heart arrhythmias. It's important to note that while our device provides helpful insights, it does not replace professional medical advice or an in-office EKG performed by a healthcare provider.
Regarding the subscription, please know that the basic functions of KardiaMobile do not require a monthly subscription, and you can obtain EKG readings without additional costs. The subscription service is optional and provides enhanced analysis and features for those who choose it.
We take your concerns seriously and continuously strive to improve our products and services. If you have further questions or need assistance, please reach out to us at Support@AliveCor.com or call 855-338-8800. We're here to help ensure you have a positive experience with your heart health monitoring.
JUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no good it has not given a valid reading yet it states to much interference when i click on need help i get nothing
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Thank you for bringing this to our attention, and we're sorry to hear that you're experiencing difficulties with your device. We're committed to helping you get the most out of your KardiaMobile. Please contact us at Support@AliveCor.com or call us at 855-338-8800. Our support team can guide you and others through the setup process and ensure that the device is functioning correctly. We look forward to assisting you and resolving this issue promptly.
Could not get it to work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First we found that it needed a CR 2016 battery which is a very unusual size. Regardless, we never got it working properly.
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Thank you for sharing your feedback with us. We're sorry to hear that you had difficulty getting your KardiaMobile device to work properly.
Regarding the battery, the KardiaMobile device is designed to work with a CR 2016 battery, which is a commonly used battery type in many small electronic devices. However, we apologize if this caused any inconvenience for you.
In regards to the issue with the device not working properly, we would like to help troubleshoot this issue with you. Please reach out to us directly at support@alivecor.com with your contact information and a description of the issues you're experiencing. A member of our team will be happy to assist you and provide additional guidance on how to use the device effectively.
We appreciate your feedback and hope to have the opportunity to help you get your device up and running.
Do not buy from best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor packaging, nothing in the envelope when it was received
No, I would not recommend this to a friendBrand response from AliveCor Customer Support
Posted .Thank you for bringing this issue to our attention, and we apologize for the inconvenience you've experienced with the packaging. For immediate assistance with this matter, please reach out to Best Buy, where you purchased the product. They will be able to help you with a return, exchange, or to address any concerns regarding the packaging. If there are any further issues or questions we can help with, feel free to contact us at Support@AliveCor.com or call 855-338-8800. We're here to ensure you have a satisfactory experience with your purchase.