Customer Ratings & Reviews

After 2 months of having the frame, the picture quality is distorted and there is a pixel line across the display that ruins the images. Doesn't play video content even when formatted.

Its meh, the color accuracy is pretty bad to be honest. It was a nice gift for my mother but if you are buying this for someone who expect good picture quality, dont buy this one.

The screen display was mediocre for the price point.

Don’t know, it was a Mother’s Day gift to my mom that is 1000 miles away. She could not get it working. She is elderly and speaking with her and her determination and still couldn’t get it set up

Not sharp like the Apple iPad, therefore I returned it.

I wish I had taken the other review more seriously, where he talks about how difficult it was to load photos onto this. I'm not sure what the problem is, 30% of photos never could be seen, "Decoding Error", with no discoverable pattern as to why. Lots of time, effort, attempts, resizing, reformatting, renaming, etc, including getting advice on line, from manufacturer, etc., but nothing worked reliably. Made it very unhappy overall. Darn.

but it works when you get it going. I had issues with it spinning pictures that were portrait vs. landscape. Even if I changed it around in Photoshop. Weird. I ended up not using those pics. The switching between pics and video was painful.

The product had commercial advertising laced in with my pictures. I contacted customer support who would not fix my problem until I gave him my credit card number and made a purchase. I returned the product the next day.

The photoframe is poorly made, the stand falls off every time you move the frame around, and it doesn't recognize many files even though they are supposed to be supported file types.

Graphics could be better and have to hide a power cord

Purchased to display my images ive taken from my standard phone and was dissapointed in the image quality that it had. Ended up returning it for an upgrade

Purchased this item and when I tried to set up the slideshow on a continuos loop, it would either stop after one cycle through or wouldn’t even go past a certain point. Brought the item back to Best Buy store, and because I didn’t purchase the geeksquad and it was past the 15 days (less than 30 days) they refused to help me. I asked to get a refund, they refused. I asked for a replacement and they refused that as well. Not happy with customer service.

stand doesn't work; screen smaller that I hoped it

The picture quality of the product is absolutely horrendous. Every picture displayed on it shows up extremely pixelated. One of the worst products I have ever bought. The quality of all pictures no matter what I did was horrible. Resizing, changing file form, and everything else did not change the quality of pictures displayed on the product. Did not get to return it due to being past return date when I attempted. It's in the trash now. Don't buy this product.

This was not so great. I don’t know if my unit wasn’t functional, but I had various issues uploading pictures as well as trying to play them from a memory source. I returned it. I now use my Fire Tablet and it works 10x better.

Picture looks a bit washed out, audio is very weak coming from a tiny speaker. There were no working displays at the store, so by the time I got this programmed and running I did not want to return it...

had trouble downloading pictures to the internal memory. also, would not even display the pictures from the flash drive. got a philips brand elsewhere and am very satisfied.

I was dissapointed with the quality of the picture. It was kind of grayish. Plus, it was too complicated for my dad to load or update. You can't pick it up, it just sits there plugged in. I returned it.

Beautiful digital frame, love the slim sleek look. Had to return it. Terrible glare, and no matter how I positioned it, I saw a glare more than the picture. I was surprised considering the cost.

I thought was a Bluetooth and easy to manage but even like tha the product still on good size