Customer Ratings & Reviews

Screen started flickering just just after Best Buy return policy ended. Decided to return to Aluratek rather than use the extended warranty plan with Best Buy, as within manufacturers warranty. Took days for Aluratek to process the return request for return label, then once they received the old frame took them weeks and chasing for them to ship the frame back to me. When they shipped back to me via fedex they just paid for basic ground shipping, without signature requirement, so FedEx just "dropped the package off by my garage". I did not however receive the package. Aluratek refuse to send a replacement and FedEx investigated and indicated that the package was delivered and as no signature required they have no liability. Might as well have flushed $200 down the toilet.

Love it! Sent it to grand parents so could add pictures for them

Difficult to use efficiently if you don't have immediate access to WiFi.

The LCD screen was not as responsive as expected. Especially for that price.

Mostly are good but the battery go so fast! well, battery charge is fast too!

This was a great way to share photos with my elderly mom when she can’t be with us! It is an excellent gift for anyone to share special moments with them!

Works great, but doesn't seem to be a battery to be able to run it without a cord.

I bought this as a Christmas gift for my parents who live in the US (I live overseas). I set the frame up as instructed, connected to WiFi and downloaded the correct app. Neither the app nor the email function work at all for loading pictures. The app requires a device ID - device ID is alphanumeric but app will only accept numeric codes?!? Email function does not work at all. I have reached out to Aluratek 4 times with no response at all. I have reached out to BestBuy with no response at all. Couldn’t be more disappointed in this purchase and the lack of service I have received. This product is a total waste of nearly $200. If anyone from either company actually reads this - please reach out to discuss.

The photo frame hasn't had any updates in 2 years!

Awesome product to help display memories. Love putting everything into one frame instead of having loads of individual pictures all over the walls

Great addition to your home. Must have for every house.

Easy to use, pictures on display need quality improvement.

Bought this for my parents for Christmas. I can send them pictures of their grandchildren now that they can see all day. They absolutely love it!

I know this frame is a good purchase, but I ended up returning it in order to purchase a frame that uses the same App as my other frame.

We absolutely love our digital photo frame. It's so nice to be able to send new photos to it over our wireless network.

It’s an awesome little gadget that looks great in our living room! I love being able to upload photos through WiFi, it makes it quick and easy!

Purchased this for my mom who is older and she absolutely loves it! It is great that we can upload photos to it from anywhere.

Easy to use, easy to upload photos. That is it. Cannot create separate folders. Does not have a collage option meaning only horizontal photos fill the screen. I’m not sure if these features exist elsewhere but quite pricey in my opinion such basic technology.

Bought this for my In Laws for Christmas. Love that everyone can add pictures without physically being there.

I just mailed it to my Mother and I believe she will love it especially when she can get new pictures of her grandchildren.