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Customer reviews

Rating 4.2 out of 5 stars with 517 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are satisfied with the 10" Touchscreen LCD Wi-Fi Digital Photo Frame, particularly its beautiful screen and ease of use. The convenience of WiFi connectivity for picture transfers is also appreciated. Some customers mention the product's good size and satisfactory overall performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 517 reviews
  • Rated 1 out of 5 stars

    Beware of bad Aluratek customer support/service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen started flickering just just after Best Buy return policy ended. Decided to return to Aluratek rather than use the extended warranty plan with Best Buy, as within manufacturers warranty. Took days for Aluratek to process the return request for return label, then once they received the old frame took them weeks and chasing for them to ship the frame back to me. When they shipped back to me via fedex they just paid for basic ground shipping, without signature requirement, so FedEx just "dropped the package off by my garage". I did not however receive the package. Aluratek refuse to send a replacement and FedEx investigated and indicated that the package was delivered and as no signature required they have no liability. Might as well have flushed $200 down the toilet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Sent it to grand parents so could add pictures for them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use efficiently if you don't have immediate access to WiFi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    could be better for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LCD screen was not as responsive as expected. Especially for that price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly are good !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly are good but the battery go so fast! well, battery charge is fast too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Share special moments with ease!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great way to share photos with my elderly mom when she can’t be with us! It is an excellent gift for anyone to share special moments with them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but doesn't seem to be a battery to be able to run it without a cord.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible - save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my parents who live in the US (I live overseas). I set the frame up as instructed, connected to WiFi and downloaded the correct app. Neither the app nor the email function work at all for loading pictures. The app requires a device ID - device ID is alphanumeric but app will only accept numeric codes?!? Email function does not work at all. I have reached out to Aluratek 4 times with no response at all. I have reached out to BestBuy with no response at all. Couldn’t be more disappointed in this purchase and the lack of service I have received. This product is a total waste of nearly $200. If anyone from either company actually reads this - please reach out to discuss.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Photo Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The photo frame hasn't had any updates in 2 years!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Consolidate your memories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product to help display memories. Love putting everything into one frame instead of having loads of individual pictures all over the walls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Digital frame

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to your home. Must have for every house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, picture clarity could be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, pictures on display need quality improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift for the Grandparents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents for Christmas. I can send them pictures of their grandchildren now that they can see all day. They absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Frame, but Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this frame is a good purchase, but I ended up returning it in order to purchase a frame that uses the same App as my other frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our digital photo frame. It's so nice to be able to send new photos to it over our wireless network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless Uploading!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome little gadget that looks great in our living room! I love being able to upload photos through WiFi, it makes it quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aluratek 10" Touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mom who is older and she absolutely loves it! It is great that we can upload photos to it from anywhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine, nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to upload photos. That is it. Cannot create separate folders. Does not have a collage option meaning only horizontal photos fill the screen. I’m not sure if these features exist elsewhere but quite pricey in my opinion such basic technology.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my In Laws for Christmas. Love that everyone can add pictures without physically being there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mothers Digital Photo Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just mailed it to my Mother and I believe she will love it especially when she can get new pictures of her grandchildren.

    I would recommend this to a friend