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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.2 out of 5 stars with 58 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and ease of use of the 13.5" 3K Touchscreen LCD Wi-Fi Digital Photo Frame. The responsive touchscreen and sleek design are also frequently praised. While some users mention challenges with the software, the positive feedback on image display and user-friendliness outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 58 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ALURATEK Smart Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our purchase. We found it easy to download pictures from our phone to the frame. We purchased a shelf that mounts to the top of the tv for it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality, Touchscreen

    Rated 5 out of 5 stars

    Transforming Memories

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my digital photo frame to the Aluratek 13.5" 3K Touchscreen LCD Wi-Fi Digital Photo Frame in sleek black, and it has completely transformed the way I showcase and relive my cherished memories. Display Quality (5/5): The 3K touchscreen LCD display is nothing short of stunning. Photos come to life with vibrant colors and impressive clarity. The 13.5-inch size strikes the perfect balance, providing ample viewing space without overwhelming the room. The touchscreen functionality adds a modern and interactive element, allowing for easy navigation through my photo collection. Ease of Setup (5/5): Setting up the digital photo frame was a breeze. The intuitive menu guided me through the Wi-Fi connection process, enabling seamless access to my online photo albums. The user-friendly interface ensures that even those less tech-savvy can enjoy the benefits of this digital frame without any hassle. Wi-Fi Connectivity (5/5): The inclusion of Wi-Fi connectivity is a game-changer. I can effortlessly sync the digital frame with my cloud-based photo storage, ensuring that my frame is always up-to-date with the latest memories. This feature adds a level of convenience and flexibility that enhances the overall user experience. Touchscreen Functionality (4.5/5): The touchscreen capability adds a modern touch to the traditional digital photo frame experience. Navigating through photos, adjusting settings, and even zooming in to get a closer look is intuitive and responsive. While the touchscreen is generally excellent, there were a few instances where a light touch was required for optimal responsiveness. Design and Build Quality (5/5): The sleek black design of the frame complements any decor style. The build quality is solid, and the frame feels durable without being bulky. The slim profile ensures that the focus remains on the displayed photos, making it an elegant addition to my living space. Additional Features (4.5/5): The inclusion of additional features, such as the built-in speakers for photo slideshows with music, adds an extra layer of enjoyment. The ability to play videos is a pleasant surprise, further expanding the frame's versatility. The only minor drawback is that the volume from the built-in speakers could be slightly louder. Conclusion: The Aluratek 13.5" 3K Touchscreen LCD Wi-Fi Digital Photo Frame in black has exceeded my expectations. Its impressive display quality, easy setup, and modern features make it a standout in the digital frame market. If you're looking to showcase your memories in style and with the latest technology, this digital photo frame is a fantastic choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage, Touchscreen

    Rated 5 out of 5 stars

    Great resolution and easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen resolution is great! You can view pictures and videos in the same quality as your phone. The speakers work pretty well when vieweing videos. The expandable storage allows you to make this into an unending slide show. As for uploading pictures and videos, you have 2 options, the app and via email.I’ve been using the app and it’s been working great. The app does have pretty terrible reviews in the appstore which made me think twice about buying this but so far it’s been a seamless experience for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Digital Photo Frame

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my brother and sister in law! This was easy to set up and displays our family pictures clearly! It is nice to have a slide show of pictures

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Fottotim

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this frame today. it is the greatest frame I have ever had, I've had a couple over the years. I'm not going to use Wi-Fi I just want to show off My photos. The photos display FANTASTIC on this frame. I would have given this frame 5 or more stars but I really can't use the USB drive to show photos of of because of a design flaw, there is no room for a USB-A flash drive. Also it si verry difficult to insert a Micro SD card, and just about imposable to remove it!!!I had to use tweezers to remove it, not enough of it sticks out to grab. I will be using the internal memory to show My photos, but that's ok. My photos do look fantastic on this frame.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Beautiful digital photo frame

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Aluratek digital photo frame is a really nice addition to our family. It shows our special pictures in bright colors and is easy to use. The design looks good with our furniture, and it can do cool things like showing a slideshow of pictures. We like it a lot, and it makes our home happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Capt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this smart frame was very reasonable. I wish the frame was built a little sturdier and that the frame stand was a lot better. For the price I paid for this smart frame, I have to sacrifice a little on the quality. For the money, I do not think you can beat this frame. This frame is actually the second one I purchased in the past two months. The first one was for a gift to my father-in-law and the second smart frame was a gift for my wife. Like I mentioned earlier, for the money, you can’t beat this smart frame

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this frame to place pictures of my 26 year old daughter that recently passed away. We had services in two different states. One of the buildings did not have any over head screens to play power point pictures of memories of my daughter. I was able to transfer the pictures of the power point from the first memorial to the frame for the second memorial. We placed the frame on a table with items of my daughter to remember her. It was beautiful and helped to make the service special.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great frame that needs just a touch more features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected this frame based on its high resolution display. Our photos look fantastic when viewed on the picture frame. The app is very simple to setup and in general makes it fairly easy to send photos to the internal memory. However, I wish there was some form of connectivity with Google Photos as that is where I store most of my images.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 5 out of 5 stars

    Great picture frame

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves this frame. She is really excited when we load new pictures. This makes a great gift for anyone. It’s also easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Touchscreen

    Rated 5 out of 5 stars

    Great digital frame!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly worth the extra price above the 10” and the smaller size under the 15”, screen resolution and color is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great looking digital frame!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife for her birthday and she loves it. It has a great picture with great quality. Pretty easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    If you can get it for $180.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high res screen but it's super reflective and not the best aspect ratio for photos. The also hit or miss. If you can get it for less than $180 it might be worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to upload pictures. Fast connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been shopping at Best Buy for a few years, and they never disappoint! The store always has a wide selection of quality products, competitive prices, and helpful staff. Whether I’m looking for electronics, appliances, or accessories, I can always count on finding what I need. The customer service is excellent—employees are knowledgeable and go above and beyond to answer questions or help me make informed decisions. The online shopping experience is just as seamless, with fast shipping and easy returns if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Frame

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Frame - easy to use. Fast Delivery.........

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Aluratek Touchscreen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and easy to work with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in years. It beats a hanging a bunch of pictures on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Average at best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great however the software is poor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Photos galore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size but not quite as crisp as I thought it would have been.

    I would recommend this to a friend
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