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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.2 out of 5 stars with 517 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers enjoy the 15.6" Touchscreen LCD Wi-Fi Digital Photo Frame, highlighting its great overall performance and ease of use. The screen size is also a plus for many, and they appreciate the reliable connectivity for sending pictures. Additionally, some users find the storage capacity and setup process to be satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 517 reviews
  • Rated 1 out of 5 stars

    Nope no way

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute piece of junk. We went through two of these. Worked with customer service for over an hour because they would not connect to network. Customer service said “you must have gotten a bad frame”. (Twice???) Best Buy was awesome and gave full refund but both frame were garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is a disaster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frame doesn't even work with a regular outlet, or so it seems. We can't even get it to go on and have now seen, online, that others had to buy adaptors just to make it work. Also, I think mine was opened before and doesn't even have the remote I believe it comes with. Complete disaster.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift to our mom and it never worked. We got an error message saying “push token is empty activation failed.” After spending hours trying to get it to work we learned it is a faulty device and was not fixable. What a piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not connect to app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device took two tries to connect to the Internet, then would not connect to the app one must use (Android in my case). Nobody answers at tech support, it just goes to voice mail. Returned to store. That is that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very hard to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for Christmas, its mid January and still cant figure out how to get it up and running. We have two pretty smart sons and they have also tried with no luck. I haven't had time to call for tech support, we will try this next. Its been disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aluratek 10” Touchscreen LCD Wi-Fi Digital Frame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange the frame twice because, after consulting with customer service, the frame did not work. I ended up switching to another manufacturer’s frame which worked out great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It won't turn on...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received it TODAY and it won't turn on. This is a gift for my mom and I'm extremely upset, she was so excited... I'll have to return it... so upset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We worked with it for hours and finally called the service department only for them to tell us to return it because it was defective.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get this. Bought 4 different ones all were defective with push token empty error. Do not buy this it is too much trouble

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money with this brand. Once I uploaded photos it just kept freezing and would not play them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rippoff.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it twice,had to return both neither worked right. Horrible quality control. Dont waste time or money with this company.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work…Don’t waste your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called the company and the rep recommended my not repurchasing a replacement of the same item. At least he truthful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died in 9 months.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 9 months then it died. The picture went out. Disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    turned it on but there was no app for my phone to make it work it was a waste of TIME and MONEY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really like it because it only holds 2000 pictures

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crappy product. It didn’t work . The installation failed .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love my picture frame!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great !!!! You won’t be disappointed !!! Great quality photos!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept getting a “cloud app couldn’t open” error. Returned the item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Picture frame purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experiencepurchasing anelectronicpicture frame

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It did not work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Aluritek WiFi digital frame did not work it was defective.

    No, I would not recommend this to a friend