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Customer reviews

Rating 3.7 out of 5 stars with 1290 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, DVR capabilities, and recording functionality as positive aspects of the digital TV converter box. The picture quality is also praised, and the price is considered reasonable. However, some customers have concerns about the product's reliability, the remote control, the clarity of the instructions, and the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,290 reviews
  • Rated 4 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product after after we switched from Comcast. It is delayed during bad weather but is to be expected. But overall 4/5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Recording

    Rated 5 out of 5 stars

    Perfect match

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased so I could record shows from OTA that come on when I am at work or asleep. It takes a usb 2.0 flash drive or external hard drive. I purchased a 3.0 usb 2 tb hard drive. It is backward compatible to 2.0 usb. I had a 4tb external drive that would register but not work. I assume the reason is because it was too large and self powered. The new one I purchased receives its power from the PVR usb connection. So if you want to be sure you can record...get a drive that is either a 2.0 usb or backward compatible to 2.0. Also, be sure it does not have to have its own power source. You can program it to record 1 time, daily or weekly. You can also set it to just change to the channel for viewing. Once the video is recorded you can edit the title to what you want. Pull the drive and transfer the video to another storage device to watch later. While hooked to my TV via the hdmi (not included) it has it's own volume control. It really increases the level of sound from my sound bar. Its incredible. This has been the best $125.00 combined that I have spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technical chalenge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For channels I could get on my tv its great but I can't program the stations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, as advertised.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, as advertised. As with any tv requiring an over the air antenna, you may have to move the antenna throughout the room, to fine tune the station, depending on what channel you are watching. This is no fault of the converter box. Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok but not the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off it says dual tuner but I can only watch the station I am recording. If I change the channel it will record the channel I am watching. Also it use to record 5 programs when I was not at home. But for some reason it stopped. The only way to get it to do that again is to delete my list of programs to record and set them back up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My Review of Digital TV Converter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good item. Only lacks in complete description of tv shows. Just gives a general term instead of a specific show title.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Far superior to the old converter I had. Setup was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Dvr

    Rated 5 out of 5 stars

    Best converter box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the tv lover, I missed my morning news. So glad I got it

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    Not worth the money or frustration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to bring in OTA, but that's about it. Program guide is clunky, only shows 1 channel per screen. Once recording starts not able to add different recording for later time or adjust any settings. Does not allow to watch a different channel while recording in process. Playback is lousy. Skips, freezes, and drops out / shuts down playback. No resume function on dropout.Poorly written instructions, and very poor customer service. And remote is clunky. Returning ASAP!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    BAD REMOTE SETUP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine but the most used buttons for channel selection are on bottom portion of remote which is ACWARD TO HANDLE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest set up in the word! Amazed by the number of channels that are available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Converter Box review.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Salesman was a big help so I was able to get exactly what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AAA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. I would recommend if anyone needs this.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Don’t waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The major complaint with this set top box is that the remote control won’t work unless it is pointed directly at the unit’s infrared eye. This is impossible unless you get up off your seat and move within a few feet of the unit.Even then,the remote fairly responds. In summary,please don’t waste your money and shame on the retailer for selling it to unsuspecting customers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Multi System Remote Option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Irritated that you cannot add the unit to multi system remote. Phoned Customer Service and confirm this cannot be done with their product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Audio is behind video

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio does not match the video and this is annoying. A reboot sometimes helps but then falls out of synch again. The first unit I returned because the remote stopped working after a few hours of use. These units are cheaply made. I do not recommend this brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Dont buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece if junk. Just stopped working one day and would not power on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit will ranndomly lockup when given a command from the remote and after a bit automatically reboot. The unit will randomly lockup and it must be unplugged and after plugging in will reboot itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box does what it is supposed to do................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Converter box to use antenna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the converter box to connect an antenna to my TV. My TV didn't have a coaxial connection. It worked great and I can get many channels now. It was just what I needed after I cancelled cable.

    I would recommend this to a friend