Customer Ratings & Reviews

Required THREE deliveries. First one, they came earlier than the scheduled time. I was home ten minutes before 12:00 when delivery was expected. They had already taken it back to warehouse. Second delivery: After installing they reported a crack in the door frame which prevented operation. Had to schedule a replacement. Replacement came and the delivery guys were upset because the previous unit was not removed. "They just deliver. Logo says, "Delivery Specialists". they hee hawed around, while I was blowing my stack. Finally, they decide to remove the unit and install the new one. After all the fussing and "Specialist" boasting it took them about 15 minutes to do the job. I'm not sure if they expected to take the old one (if it had been removed) and leave the boxed new one and I would have to have another "specialist" come out and install it. Best Buy may boast about their Geek Squad, Pacific Installers and now, Delivery Specialist. But it is obvious Best Buy in unable to manage or communicate with all these sub contractors. I have decided that that was my last purchase with Best Buy. I purchase this item 1/29/21, had to return it and repurchase 2/21/2021

Great microwave... Love the no handle door. Works great and has everything I want in a microwave.

This was a replacement of the same brand (Amana) I had before. We installed it ourselves. Even though the cabinet holes were in a different place (I was hoping they'd be the same...same brand) we did OK and it is fine.

I love the microwave, it’s a little complicated to get up if you’ve never done it before but it’s great once it’s up!

We needed this to replace one that was in our barndominium our daughter is now staying in. Works out well. I did have to purchase longer bolts due to the way the cabinets were designed.

Worth the purchase not fancy but works for what I needed it for basic heating.

Excellent microwave. I thought I could install it I was wrong lucky I had my protection service

Love the new microwave that matches the rest of the kitchen. Great instructions for installation

We replaced a fridgidaire with this and are very pleased. Installing above the range microwaves aren’t the easiest thing to do. Very sleek and works well

I hired an installer who told me that this microwave would not work over my stove because there would not be enough room between the bottom of the microwave and the top of the stove. I can't say whether he was correct or not. I ended up getting a different microwave that he said would work. Before I purchased, I took all the measurements and went by the online Best Buy guidance. It should have fit. So either my installer was wrong, or the Best Buy guidance was wrong, I can't say for sure.

Works well, everything works as expected. Just what you would expect

I have ordered 3 sets this year and have been very pleased. Easy to pick up and friendly service.

It has been a great item. Have used it just about everyday since installing with no problems!

Needed a new stainless microwave and looked everywhere. Thanks to Best Buy for having what I needed and at a good price.

We purchase this because we have had troubles with handles breaking on microwaves. So far we have been happy with this microwave

Searched for a stainless steel over the range microwave and this was the best deal. No issues so far, works great.

Looks good, is efficient and works very well as heats all foods well.

Somehow it's even taller than the microwave I already had, which I didn't know was possible. The top cabinet template also made no sense to me, since the screw holes were nowhere near where they told me to put them. I measured and it worked out. If these could all use the same bracket, that would be so much easier, but installation still wasn't so bad

Love my new microwave...there was a big selection but i had to have one with no handle...!!

Fits perfectly and does a good job heating up good!