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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 176 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers appreciate the large tub size and ease of use of this 3.8 Cu. Ft. High Efficiency Top Load Washer. Many also find it affordable and effective at cleaning clothes, even large loads. However, some customers have experienced issues with instability during the spin cycle and excessive noise. Concerns have also been raised regarding the washer's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 176 reviews
  • Cons mentioned:
    Washer performance

    Rated 1 out of 5 stars

    Poor Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't wash a comforter without trying to bounce around even when you try to balance it or weigh it down as instituted by manual. Absolute garbage.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q AmanaBrand

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would advise anyone on a budget this item is for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. Also, Best Buy delivered for free. 5 gold ⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice upgrade from my previous model overall.

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 1 out of 5 stars

    quality of all major appliances is terrible..sad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    junk has not worked right since it was delivered in April

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5. AmanaBrand

  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it washes clothes very efficiently.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I Agree:Annoying auto-sensing & other poor designs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have listened to my gut instinct and returned this washer ASAP. The auto - sensing is terrible and this washer doesn't clean your clothes. Just spend the extra money and get a quality washer.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey RebeccaR! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5. AmanaBrand

  • Rated 2 out of 5 stars

    2 months to deliver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took two months to get so haven't gor to hook it up.

    I would recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hello! We are sorry to hear about the delay with your Installation. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. AmanaBrand

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer died in 1.5 years. Very unhappy with this product

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5. AmanaBrand

  • Rated 1 out of 5 stars

    Washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with it i have been trying to get this returned and I'm getting no help with this at all

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey PamelaW! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5. AmanaBrand

  • Rated 5 out of 5 stars

    Amana Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer so far works great.. It has so much more tub room for extra laundry to be washed for fewer loads, than my last Amana did that I purchased 3 years ago. But be sure to purchase a 5 year warranty, because my last Amana didnt even last the 3 year warranty that I had purchased at which time one problem after another started with it.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle, Washer performance

    Rated 1 out of 5 stars

    Annoying auto-sensing and other poor designs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate this washer model. It's too "smart" and self drains while I load clothes, too much auto sensing that doesn't do a good job of sensing, etc. I also like to let my bleach loads soak, but, it drains itself after a few minutes. The cycle gets terminated even though it is paused. This causes you to have to start over. You can't start the cycle and fill the water with the door open, really annoying. The drum and agitator have too much play and seemingly move around freely (but it's quiet). It also locks the door once the cycle starts and takes about 30sec to unlock itself which is annoying. I guess I'm just old school, but I really like a washer that has a sturdy agitator and fills up water when I tell it to without it telling me it's enough. It fills water in increments, which is annoying for adding detergent, and tries to calculate when enough water has been added, and it's never enough. Just give me on/off and the normal cycles. It does work, just a lousy design. If you turn off sensing it is still auto-sensing water levels, etc. Not much I can do now but warn others. I still like Amana, just not this washer. Make me an old one please:)

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. AmanaBrand

  • Cons mentioned:
    Spin cycle, Washer performance

    Rated 1 out of 5 stars

    TERRIBLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars. Absolutely terrible washer. I don’t normally leave reviews on anything but this is such a bad product that hopefully consumers will read this before buying. There are way better washers for same price point or a few bucks more ie: GE! This washer broke with first load. I didn’t realize just a quarter of the tub fills with water even on “deep fill, bulky, heavy” setting. Same water level on all settings. Only about 15 articles of clothing at a time and I’m not even kidding. Towels or sheets forget it it will spin for 2 hours or break. Bangs so hard that the washer itself moved out of its space!! I called to get it replaced thinking it was defective but the replacement did exactly the same. Upon reading other reviews on amanas website many more people had the same experience. Too much of a hassle with Best Buy to go through exchange process so save yourself headache and go with something reliable GE makes amazing washers and actually fill tub of water not just 1 gallon.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Angel! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare. AmanaBrand

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Perfect choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Very quiet. Holds very large loads and I like the water-saving feature.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a long time to spin rinse doesn’t have a quick wash

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    My new Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine ever. It's large in the drum area. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Better than ok.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as intended. Very quiet machine. Took some time to figure out proper operation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer run so smoothly! It’s the right size for the right price and I’m able to meet all my laundry needs!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this Amana Washer. It is is very efficient and I am very glad that I went to Best Buy to purchase this washer.

    I would recommend this to a friend