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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 176 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers appreciate the large tub size and ease of use of this 3.8 Cu. Ft. High Efficiency Top Load Washer. Many also find it affordable and effective at cleaning clothes, even large loads. However, some customers have experienced issues with instability during the spin cycle and excessive noise. Concerns have also been raised regarding the washer's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-176 of 176 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with my new wahser. Never thought I'd say that. LOL.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Nice machine for the price. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and a dependable product.It was delivered on time and the delivery guys were great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New machine works great. I had to get use to the sensor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less Water Does this Mean Clean?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer , uses very little water and even in the highest setting you can’t get the water to cover your clothes. I suppose it gets them efficiently cleaned, I’m just used to my last amana washing machine using more water.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Didn't want all the fancy buttons again that go out so easily and cost a fortune to fix. Hopefully this hold up longer than those.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible Delivery and Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who setup my machine did not balance it out. I have made multiple calls to try and get someone out to correct it so the machine will stop going off balance. This machine is new and will be worthless if it continues to go off balance.

    I would recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hello RebeccaF, we are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. AmanaBrand

  • Rated 1 out of 5 stars

    HATE IT DONT WASTE YOUR MONEY!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate it bought this same one and it’s crap. Would not recommend to anyone!! Issue after issue only used it for 5 small loads before it broke down. Banging like it’s off balance, shaking, and walking forward!!! It also gets stuck in wash mode!!!!! Then my cold water stopped working checked the pressure and lines to make sure it was clean and it was clean and amazing pressure!!!! But the cold water would only drip in meaning that it was the valve in the washer. But the hot water works just fine…. Then because of the cold water cable not always opening it goes into this drain mode that can’t be stopped unlesss machine is unplugged but when you plug it back in goes right back to that drain mode. When put on drain and spin cycle the washer does nothing but make metal popping noises….. IT IS NOT WORTH THE PRICE!!!!! HATE IT ONLY HAD IT ABOUT A WEEK . Only ran 5 small loads and bam time for another new washer

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      NikoleK, It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5. AmanaBrand

  • Rated 1 out of 5 stars

    DO NOT BUY!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer a little over 2 years ago. In less than a year, the computer board had to be replaced because the machine kept trying to drain even after attempting numerous resets. I'm now having the same issue again. The machine is now out of warranty, and it'll cost more to fix it than purchasing a new machine. I would NEVER buy another Amana product.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5. AmanaBrand

  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer broke down after two years. Will never buy an Amana product ever again!!! Unfortunately, I purchased an Amada dryer at the time as well. Already putting money aside to to buy replacement when it breaks down.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Adrian! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5. AmanaBrand

  • Rated 5 out of 5 stars

    Good washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all our expectations. Has more expanded cycles and settings to fully care for our laundry. Very good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amana Washer Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with our Amana washer! Pleased with delivery and set up from the Best Buy crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. Quiet, great features and very dependable

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 1 out of 5 stars

    Cheap mess

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is loud and works horribly. If I could give this cheap mess - star I would.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5. AmanaBrand

  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has been so great and my clothes smell so fresh!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wash takes too long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes about 1 1/2 to wash.. never had a washer that took that long. Is that all of this brand?

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations. AmanaBrand