Customer Ratings & Reviews
- Model:
- NGD4655EW
- |
- SKU:
- 3073156
Customer reviews
Rating 4.5 out of 5 stars with 1458 reviews
(1,458 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the overall and drying performance of the 6.5 Cu. Ft. Gas Dryer, as well as its quiet operation, ease of use, and large capacity. The size is also a plus for many users. However, some customers have noted the lack of advanced features and interior lighting, while others have mentioned concerns about the door and lint trap.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Does not dry clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dryer and had it delivered on 6/18/2021, it has never completely dryed the clothes, even had the gas company come out and certify the connection at my cost, so this dry has been used less than 10 time with disappointing results,
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hi, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q
Rated 1 out of 5 stars
Do Not Buy This
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer on July 2021, and now Jan 2023 it's not heating. Never seen something like this. Do not buy this dryer.
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey KevinW! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
Rated 2 out of 5 stars
so so
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.takes to long to do wash not quite what I expected
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Rated 4 out of 5 stars
simple dryer, but meets my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the guys who installed the dryer were very polite and professional..
I would recommend this to a friendRated 1 out of 5 stars
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I run my new dryer it locks my new matching washer and the washer won't unlock until I unplug it Tech guy says I have to spend the money to install another electric plug. They can't be plugged into the same outlet :( My last washer and dryer were plugged into the same outlet for 15 yrs with NO problem. This is not acceptable
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it installed which took over 1 hour. And it didn’t turn on. Complete garbage and terrible experience with Best Buy resolving the experience.
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey Angry! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
Rated 1 out of 5 stars
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to give a review of this product, but because you don’t install with equipment that I have, I’ve had to wait. I’m still waiting, after almost 2 weeks.
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hello Jack! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Rated 1 out of 5 stars
Piece of junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is a total piece of garbage. I have not owned it 3 months and it stopped working. I will never buy this brand again.
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey Teresa, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q
Rated 1 out of 5 stars
Unhappy former customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new dryer was left sitting in the middle of my garage. I was told by the best buy people that they were running behind and I had to reschedule. I am VERY angry and disgusted by this unprofessional behavior.
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Rated 2 out of 5 stars
Not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is not what it's all made up to be. Very bad manufacturing!
No, I would not recommend this to a friendRated 1 out of 5 stars
washer not worth the $$
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is awful!! It does not dry clothes in the first cycle. The lint drawer is on the top of the appliance and is extremely messy!
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey tara! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
Rated 1 out of 5 stars
A bit disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took awhile to dry, but we are just figuring out the settings. We had this dryer for 2 weeks and it stopped drying our clothes. Make sure you buy a warranty.
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey Flushing, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q
Rated 1 out of 5 stars
No Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I started experiencing problems after the first 30 Days. Now 3 1/2 months later it is completely out! I do not recommend this dryer
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hi Garbage, thank you for your review. We would like the opportunity to speak with you further about your concerns. Please email your name, address, phone number, model/serial number and a brief description of your concerns to [email protected].
Rated 1 out of 5 stars
Not even a year old!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is not even a year old and it has stopped drying. Only cool air is expelled from the dryer. DO NOT BUY!
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey Nesa, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q
Rated 1 out of 5 stars
Breaks easy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned my first one. Did. It work the next day after they delivered it. Now my second one is not turning on only had this one for 3 months. Had the first one for one day.
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey Music! It’s disappointing when your Dryer doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
- Pros mentioned:Drying performance, Noise level, Overall performance
Rated 4 out of 5 stars
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought one. Our fancy Samsung dryer lasted 4yrs and 1 week and just plain died (noisy also with bells and whistles we really did not need).My mistake here for sure. Love this Amana but no buzzer to tell you it's done drying. Heats up in less than 20 seconds, very quiet and gets the job done which is drying clothes. My wife and I are done and WE MEAN DONE WITH SAMSUNG--PERIOD. Highly recommend this Amana ( No frills, bells or whistles ) but who needs music after each cycle like the Samsung anyway. Who wants to pay almost $500.00 for Samsung garbage in repairs. How dumb can anyone be to do this.
I would recommend this to a friend Rated 1 out of 5 stars
poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my delevery person was very bad.he didn,t know how to set my dryer up he also left the box what my dryer can in on my driveway very bad delevery.
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey none! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
Rated 1 out of 5 stars
Dryer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this dryer. Doesn’t dry the clothes and I have to run it three times.
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hey Homeowner, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
6.5 plenty. The cord WAS included in gas version
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. As many point out, it's basic, simple. I did not visit the store, bought on-line. I had thought it might be somewhat smaller inside than my old dryer, because the capacity is only 6.5 cu. ft., while many on the website are 7.0 or 7.5. It's quite a bit larger inside than my old dryer, which i had presumed was the size of most dryers. Maybe that was the case 20 years ago. Before you decide against this on the basis of capacity, take a look in the store and you may find it plenty large. Opening the "specifications" drop down menu on the Best Buy page for this gas dryer, it reads, "Power Cord Included - No," but mine did come with a power cord installed. No power cord may well be the case for the electric version.
I would recommend this to a friend Rated 1 out of 5 stars
Best Buy**** steer clear *****
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if like this dryer. I’ve had it a month and it’s still not hooked up. I would give ZERO STARS if I could.
No, I would not recommend this to a friendBrand response from AmanaTeam
Posted .Hello Dryer, please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

















