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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 521 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the product's exceptional battery life, ease of use, and overall performance, noting it delivers on its advertised features. They also appreciate its accurate sleep, step, and heart rate tracking capabilities, along with its competitive price, lightweight design, and stylish appearance. However, some customers express dissatisfaction with the band, and a few have noted issues with app connectivity and the absence of GPS.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 521 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Kid approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He loves it so much and runs more with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap not always the best option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to get it to work. Asked for your help, but to no avail. Unfortunately, my sister in-law passed at the same time, so I was unable to return it within the 15 day window.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi CurtissP, we are very sorry to hear this and for your loss. Please email us at support.na@amazfit.com and we would be happy to further assist you on this. Michael | Amazfit Support Amazfit

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned twice. Did an upgrade, and I could not be happier. Lasted about a year before the screen stopped working both times.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi ElondaS, we are very sorry to hear this. Please email us at support.na@amazfit.com and we would be happy to further assist you on this. Michael | Amazfit Support Amazfit

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Band7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fjfdhhnschgdafhjhscgnhdxfbjhxxddvfddxxbgdscvvxvfgfr

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well to start then stopped receiving notifications somewhat disappointed overall

    I would recommend this to a friend
    • Brand response from Amazfit
      Posted .

      If you stopped receiving notifications all together then it might be the DND setting is on that is causing the issue. Please swipe down from the main watch dial to bring up the control center. Please look for the crescent moon icon and if it is highlighted in then the setting is on. Please tap on it to disable it to resolve the issue. If the issue persists then please email us at support@amazfit.com so we can further troubleshoot it.

      Michael | Amazfit Support Amazfit

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase. Spend the extra and get a Fitbit or something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time or money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it! Very hard to work andTech Support is in China only accessible thru email. Replies to questions take 48hrs. I returned it. Got a Fitbit Charge5 instead and it's fabulous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much like a toy. I would like to return it but it's too late.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked well straight out of the box. Spend a little more and get a decent brand.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi Gage, we are sorry to hear this and we would be happy to replace it for you under warranty. Please send your proof of purchase to support@amazfit.com and we would be happy to set up a RMA for you. Michael | Amazfit Support Amazfit

  • Rated 2 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. Doesn’t even track properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I Miss My FitBit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazfit does not work as well as my Fitbit did. Can I return it for a Fitbit?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Amazfit Review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to use. Not easy to set up. I would not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this Fitbit for senior citizens. It is very hard to read the numbers ... even with reading glasses! Also, the clasp is very hard to snap close.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    RETURNED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not sync to phone. Got an Apple Watch instead.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Terrible

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This watch was way too sensitive on the face. I would constantly reset the watch face by accident if I touched the face for too long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of garbage. Takes WAY too long to give HR (>45 seconds), does not help in understanding workout intensity.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      We are sorry to hear this. The heart rate should not take this long to measure. Please email your proof of purchase to support@amazfit.com and we would be happy to exchange it out with a new one for you and it will resolve the issue.

      Michael | Amazfit Support Amazfit

  • Rated 1 out of 5 stars

    Amaz Fit bad experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used only 3 months and now the Amazfit is not charging any more. I can't return now since it passed 30 days already. I need to thrash them now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great watch terrible watchband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is worst design ever. The watch falls off. It's ridiculous.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi TomR, we are sorry to hear this and it might be a band band. Please email us at support@amazfit.com and we would be happy to send out a new band for you.

      Michael | Amazfit Support Amazfit

  • Rated 1 out of 5 stars

    id buy a different version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 2 weeks it started dieing in 2 days , then after the 3rd it stopped charging all together

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is the word part of the watch. Expectations other than the band should not be too high.

    No, I would not recommend this to a friend