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Customer reviews

Rating 4.3 out of 5 stars with 316 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Bip 5 Smartwatch for its exceptional battery life, overall performance, and ease of use. Many appreciate its reasonable price and nice screen size, along with features like heart rate and sleep tracking. While the watch is generally well-received, some customers have noted concerns regarding connectivity and water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 316 reviews
  • Rated 3 out of 5 stars

    Budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems kind of glitchy. But its a budget smart watch.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch to help check the time and other things at work without needing my phone. Needless to say it can’t even go far without your phone. The battery also died quite fast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pure Crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really enjoying this watch! Only had it a couple of months and the screen had gone out! Piece of crap! Past the point of being able to return it. Would give zero stars if I could.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one instead of a Fitbit because I read an article saying it was better. It didn't even last a week before I was having so many issues. I do not recommend and I returned for a Fitbit. Don't waste your time and money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fitness watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because employee told me it had fall detection,which it doesn't also can't make or receive phone calls. I guess it's more of a fitness watch. Returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just after 30 day the screen doesn’t work and customer service is impossible to get a hold of.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi there, we are very sorry to hear that and please email us your proof of purchase at support.na@amazfit.com and we will be happy to set up the RMA for you to exchange out the watch for a new one. Michael | Amazfit Support Amazfit

  • Rated 1 out of 5 stars

    Does last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted only month before screen stop working. Also starts in a foreign language with no clear instructions on how to change it.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi Guyomaha, we are sorry to hear this and this would be covered under our warranty. Please email us your proof of purchase to support.na@amazfit.com and we would be happy to exchange it out with a new one for you. Michael | Amazfit Support Amazfit

  • Rated 1 out of 5 stars

    Just Pay Warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a month after the one year mark my Amazfit BIP 5 stop all functions including charging. No support! Go with a better product.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi JamesH, we are very sorry to hear this. If you are only a month off then we are still able to honor the warranty for you. Please email us your proof of purchase to support.na@amazfit.com and one of our representatives will be happy to set up the RMA for you. Michael | Amazfit Support Amazfit

  • Rated 1 out of 5 stars

    Buy an Apple Watch instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy an Apple Watch instead. Heart rate readings seem incredibly inaccurate and random. Just spend the extra money and get an Apple Watch (my prior watch had died and this is what I decided to go with….. I’ll be getting sn Apple Watch again soon)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy at own risk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it and got the Apple Watch instead, site didn’t seem secure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No arrived

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never arrive at home . Never are in store . I have a problem because is a a for gif in crismans

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bip 5 smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got the watch or the money I paid for it since 11/10/23

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ok for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    watch ok but not big scree as expected 47mm. not too many apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because I can track my sleep and steps every day and I like that it's band doesn't cause irritation on my wrist

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Lots of features, but having step tracking issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like this watch, especially for the battery life, price and all of its features.. However, I don't enjoy wearing it because of how large it is on my wrist... AND, I was noticing how low my step count is every day (I previously had a fitbit, so I've tracked my steps before)... To compare, I had my husband wear both his FitBit and my Amazfit (he wore them on the same wrist), and at the end of the day, his FitBit tracked over 8,000 steps and the AmazFit was just over 4,000! I'm going to do one more test and compare my phone step tracker on a walk vs. steps tracked by my Amazfit... but I'm skeptical. If the test fails, I will be returning asap..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I want!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what I want it to. It gives me the weather, counts my steps, tracks my heart rate, has alarms and timers, checks my calendar, keeps my todo list, shows calories burned, let's me view and change my music, and this version allows me to answer calls and has Alexa built in for a personal assistant. And this is all from a device on my wrist! Pretty cool!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exercise smartwatch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartwatch was very easy to set up. It gives me all the readings that I need, esp. when I am walking on a trail. Great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just what a girl ordered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute. Works well and has long battery life. Great addition to my workout plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch. It keeps notifications on. Can't turn notifications off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange the original watch after the screen stopped working. The sales attendant was very helpful and quickly exchanged for a new watch

    I would recommend this to a friend