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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 305 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the Bip 5 Smartwatch's excellent battery life and ease of use. Many appreciate its affordability and the range of features, including heart rate and sleep tracking capabilities. Positive feedback also highlights the watch's size and accuracy. The large screen size is frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 305 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and nice doing business with you. The delivery is fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone calls don’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works except making and accepting phone calls which is the main reason I bought it. I brought it in and they were trying to be helpful but there wasn’t much they can do other than replace it. Asked if I can have some money back for it not working properly and they said no. Of course the protection plan doesn’t cover the phone calls not working

    I would recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi Hayley, below are detailed instructions for setting up Bluetooth calls.

      1. Enable Bluetooth on Both Devices
      Go to Settings on both your watch (Navigate to App list > Settings > Bluetooth) and phone (Navigate to phone > Settings > Bluetooth) to enable Bluetooth. Once Bluetooth is enabled on both devices, use one of them to search for the other and complete the pairing process.
      Make sure to check if you have enabled DND (Do Not Disturb) mode, Battery Saver mode (click the power icon to activate Battery Saver), or Theater mode on your watch. If any of these modes are enabled, the Bluetooth calling function may be affected.

      2. Enable "Bluetooth Calls" or "Call on watch function" in the Zepp App
      Connect the watch to the Zepp app and enable the Bluetooth calls or Call on watch function under Device -> Amazfit Bip 5 -> Device app settings -> Phone. When prompted, click Go to Settings and follow the instructions to turn on Bluetooth calls.


      3. Pair Both BT and BLE Connections
      On your phone's Bluetooth settings, locate and pair both the BT connection (e.g., Amazfit Bip 5-2415) and the BLE connection (e.g., Amazfit Bip 5). Confirm the pairing request on both your watch and phone simultaneously.
      Note: The device with "Watch Name + 4 Numbers" (e.g., Amazfit Bip 5-2415) represents the BT connection. These four digits correspond to the last four digits of the Bluetooth address, which you can find under Watch Settings > System > About.

      If you are still having issues then please send an email to [email protected] and we would be happy to further assist you on this. Michael | Amazfit Support Amazfit

  • Rated 4 out of 5 stars

    21st Century Wrist Wear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for a watch, I also have it monitor my walking and sleep. I sync it with the app on my phone. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great gift for kids

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit expensive but great product for my kiddo and working perfectly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for swimming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two and both stopped working correctly. Had both for about six months period. Only used them during strength training and swimming. Looks like it doesn’t do well in water over time.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi dboy68, we are very sorry to hear this and this will be covered by our warranty. Also please note the Bip 5 is not waterproof. It is only water resistant with a rating of IP68 so you are not able to swim. Please email us your proof of purchase to [email protected] and we would be happy to set up a RMA to exchange out with a new one for you. We will be able to upgrade your model as well. Michael | Amazfit Support Amazfit

  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    My amazfit Bip 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it! He can now track his oxygen level and heart rate. He had triple bypass a few years ago and this keeps him updated and informed if anything is not at levels where they should be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great starter watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Basic but good. It takes an extra step to connect when compared to Samsung smart watches.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything I wanted at a fair price. Connects to Spotify so I can run hands free and listen to music, GPS tracks each mile and running pace, good battery life, etc. So far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good watch. Like how it keeps track what I want. Wish it was a little easier to learn how things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy child

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9yr old really wanted a smart watch so we chose this one & she loves it! The only con is I thought it was stand-alone but when she goes too far from her cell it disconnects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the watch meet my needs in term of health and comfort. Simple setup and ready to use!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly, it is a very nice watch. I like the screen display, although I thought I would find in uncomfortable because of the size , it is very practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best workout/ everyday watch, ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had found this sooner. This is the best watch to purchase if your main concern is working out. Also, it’s very sleek and fashionable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazfit Bip5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has everything that I would have wanted, just like the more expensive watches! Great Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazfit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart watch for the price. This smartwatch is a great substitute for the more expensive ines out there. It does what's suppose, good screen and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Value product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! Works fine and has a good battery time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this watch. I did not want a bulky watch with bells and whistles. This is very good for my use as a fitness tracker, clock/alarm and it also connects to my phoe for calls. It is lightweight and looks cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy functions and very light. It works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great! brought two!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought two of them, very happy works great with zepp app. Use the walk with gps & maps, also heart rate & sleep time. Got on sale for good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazfit 5 Bip Smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this watch but you get very little instructions on how to set it up or what each feature does. I’m still trying to figure everything thing out. It says I set it up to receive messages from my phone, but I can’t even get that to work. I would like to do that.

    I would recommend this to a friend
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