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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 317 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Bip 5 Smartwatch for its exceptional battery life, overall performance, and ease of use. Many appreciate its reasonable price and nice screen size, along with features like heart rate and sleep tracking. While the watch is generally well-received, some customers have noted concerns regarding connectivity and water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 317 reviews
  • Rated 3 out of 5 stars

    Phone calls don’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works except making and accepting phone calls which is the main reason I bought it. I brought it in and they were trying to be helpful but there wasn’t much they can do other than replace it. Asked if I can have some money back for it not working properly and they said no. Of course the protection plan doesn’t cover the phone calls not working

    I would recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi Hayley, below are detailed instructions for setting up Bluetooth calls.

      1. Enable Bluetooth on Both Devices
      Go to Settings on both your watch (Navigate to App list > Settings > Bluetooth) and phone (Navigate to phone > Settings > Bluetooth) to enable Bluetooth. Once Bluetooth is enabled on both devices, use one of them to search for the other and complete the pairing process.
      Make sure to check if you have enabled DND (Do Not Disturb) mode, Battery Saver mode (click the power icon to activate Battery Saver), or Theater mode on your watch. If any of these modes are enabled, the Bluetooth calling function may be affected.

      2. Enable "Bluetooth Calls" or "Call on watch function" in the Zepp App
      Connect the watch to the Zepp app and enable the Bluetooth calls or Call on watch function under Device -> Amazfit Bip 5 -> Device app settings -> Phone. When prompted, click Go to Settings and follow the instructions to turn on Bluetooth calls.


      3. Pair Both BT and BLE Connections
      On your phone's Bluetooth settings, locate and pair both the BT connection (e.g., Amazfit Bip 5-2415) and the BLE connection (e.g., Amazfit Bip 5). Confirm the pairing request on both your watch and phone simultaneously.
      Note: The device with "Watch Name + 4 Numbers" (e.g., Amazfit Bip 5-2415) represents the BT connection. These four digits correspond to the last four digits of the Bluetooth address, which you can find under Watch Settings > System > About.

      If you are still having issues then please send an email to support.na@amazfit.com and we would be happy to further assist you on this. Michael | Amazfit Support Amazfit

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, worked perfectly with my Samsung S23 ultra!!! Loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth at this price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal in this price. It has the big screen than regular .

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Best Buy Employee

    Rated 5 out of 5 stars

    Good watch

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is like my 4th of these for a gift. Good price and the same as a fitbit

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch with a very long battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is exactly what I was looking for to replace my Samsung Galaxy S3.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrific for the price I paid Really a great watch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good watch. Like how it keeps track what I want. Wish it was a little easier to learn how things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the style and features. Great value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the style and features. Great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    But this watch asap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch so much better than a Apple Watch n cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom to help her keep track of her steps and heart rate. she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch. Not to complicated. Enjoying it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazfit - Bip 5 Smartwatch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product. Easy to use, comfortable, nice features and long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Cheap, but good enough maybe?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but can't escape the feeling that I should have saved more and gotten a galaxy watch

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Battery lasts over a week with normal use. Good quality.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 2 out of 5 stars

    POOR WATER RESISTANCE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch but terrible water resistance rating. It died after wading in a pool. It never got deeper than my arm (~28 inches.) Sure glad i bought the extended warranty. BB refunded the full purchase toward a slightly more expensive model rated for 5 ATM water resistance.

    No, I would not recommend this to a friend
    • Brand response from Amazfit
      Posted .

      Hi DanJS, please note the Bip 5 model is not waterproof. It is only water resistant with a rating of IP68 so you are not able to swim with it or dip the watch in water. Michael | Amazfit Support Amazfit

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is so happy ,he love this watch is he said is the best watch ever

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed!i should not have to say anymore

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome completely easy to operate. The battery life is impeccable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item does everything I want it to do and it seems very accurate

    I would recommend this to a friend